Ricardo David Garcia Contreras

About

I’m a IT Engineer with 5 years of experience in technical support and Security , remote and presencial support national and international by using special tools as webex or teamviewer. I have worked on integrated campaigns for major clients such as General Electric, Banamex, and Best Buy.

Experience

• Backup Engineer at NOV
  Feb 2026 - Present · 6 mos

• Sr. Backup Engineer Administrator at Tata Consultancy Services
  Dec 2022 - Sep 2025 · 2 yrs 10 mos

• TECHNICAL EXPERT BACKUP ADMINSTRATOR at Atos
  May 2022 - Feb 2023 · 10 mos

• Technical Lead L3 at BANAMEX BANCO NACIONAL DE MÉXICO
  Mar 2022 - May 2022 · 3 mos

• Chubb (3 yrs)
  • Backup Engineer Specialist
    Oct 2019 - Mar 2022 · 2 yrs 6 mos

    Follow ITIL Metodology Backup System, Responsable Dell Library Tapes Inventory Tapes Rotation Work with Partners, Iron Mountain, Equinex & Cyxtera. VMWare Virtualization Server File Shares Administration Active Directory Veeam Backup System. Backup Exec Veritas. Netbackup Rubrik Appliances

  • Problem Analyst
    Apr 2019 - Sep 2019 · 6 mos

    *ITIL Metodology* Problem Analyst RCA Format, Network Analyst Incident Analyst Workaround