Ricardo Castillo

Senior Talent Manager

United States

About

A skilled professional with experience in full cycle recruiting for LATAM and NA markets with high volume recruiting in the IT, Healthcare, Financial, Sales, Hospitality, and Customer Service industries. Coupled with a comprehensive understanding of employment laws and policies, all while being dedicated to managing a team of talent acquisition specialists to find top tier talent that matches the needs of each client/business partner. Providing counsel to the talent acquisition team that resides within the business functions while giving direct services, to source, screen, select and finalize hire of highly qualified individuals for employment and consultancies. Managing recruitment consultants to provide support when recruitment demands are high or to meet specialized recruitment needs. Coordinating with all 3rd party vendors to ensure that all services related to Talent Acquisition are meeting the needs of the organization. Meeting with corporate and project hiring managers to develop strategic recruitment priorities and the redeployment of Talent Acquisition resources as necessary while collaborating with the Human Resources team on home office corporate, expatriate and key role hires.

Experience

  • Talent Acquisition Manager at Firstsource
    Mar 2022 - Present · 4 yrs 5 mos

  • Senior Talent Manager at CareerSource Central Florida
    Dec 2020 - Jan 2026 · 5 yrs 2 mos

    Overseeing the LATAM/NA Market to source potential candidate pool and secure promising talent. Experience with Search Engine Marketing/Search Engine Optimization tools for market intelligence and key social media tools for sourcing such as LinkedIn, Facebook, Twitter Establish and maintain appropriate management routines regarding TA performance (KPIs, metrics, req status updates, ) and process adherence (data quality, ATS workflow, compliance) Drive operationally excellent, predictable and repeatable processes, using metrics, to achieve the required outcome of hired employees across the Company Report and analyze operations metrics Provide reporting, forecasting, metrics development and implementation that drives Talent Acquisition performance, consistently measuring the team’s progress against aggressive hiring goals Establish effective working relationships with professional organizations, internal HR and across the company to ensure adequate supply of qualified talent Manage and administer the sourcing and recruiting processes, including building and developing recruiting strategies for specific business lines Provide work direction to recruiting team Establish talent acquisition strategy for all corporate functions and subsequently optimize service delivery required to meet strategic objectives Consult with and advise internal clients on talent acquisition and mobility strategies for individual positions and/or initiative-based hiring Achieving targets for Americas staffing across all business functions

  • Sr Field Recruiter at MasterCorp, Inc.
    Jan 2020 - Nov 2020 · 11 mos

    Drove applicants through innovative approaches to sourcing and networking Partnered with Director of Field HR Conducted exploratory interviews on an ongoing basis to keep consistent pipeline of talent Proactively developed talent pipelines through social media, internet search tools, networking by walking the malls and attending job fairs, resume mining, and calling into competitive companies Built and maintained network of potential candidates internally and externally by developing networking relationships to include succession planning Managed and screened incoming resumes, reach out to passive candidates Maintained job postings on career page and all other employment websites Created all offer letters and negotiate salary and relocation packages Coordinated candidate interviews and travel, and manage related expenses Identified new resources (advertising channels, databases, networks, suppliers, ) to drive candidate identification and attraction

  • Senior Manager Talent Acquisition Special Projects at Convergys
    Mar 2013 - Jan 2020 · 6 yrs 11 mos

    Worked with LATAM and NA Sites to drive applicants through full cycle recruiting , while securing a wide talent pool in both markets. Provided counsel to the talent acquisition team that resides within the business functions while giving direct services, to source, screen, select and finalize hire of highly qualified individuals for employment and consultancies. Managed recruitment consultants to provide support when recruitment demands are high or to meet specialized recruitment needs. Coordinated with all 3rd party vendors to ensure that all services related to Talent Acquisition are meeting the needs of the organization. Met with corporate and project hiring managers to develop strategic recruitment priorities and the redeployment of Talent Acquisition resources as necessary while collaborating with the Human Resources team on home office corporate, expatriate and key role hires.