São Paulo, São Paulo, Brazil
• Professional with more than 30 years of experience in the area of Information Technology, Digital Transformation and Innovation, working in Projects of medium and large companies from various segments such as Banks, Retail, Industry, Services, Startups and Fintechs, leading agile, Multicultural and Multidisciplinary teams. • Passionate about Agile Frameworks and Methods, including Scrum, Kanban, SAFe, Lean, XP, Design Thinking, Lean Startup, Lean Inception and Management 3.0; Good knowledge in CRM, ERP and SAP, MM and WM modules. • Experience in the Application and Dissemination of the use of Artificial Intelligence in Digital Transformation Projects; Active participation in the Digital Transformation Strategy of organizations with business objectives, identifying opportunities for Technological Innovation, interacting with all areas and Stakeholders. • Market and Competitor Mapping, Product Life Cycle Definition using UX techniques, application of SLA's and User Onboarding Experience increasing excellence in customer service. • Participation and conducting negotiations in multicultural environments, leading projects, streamlining processes and optimizing costs; Negotiating contracts with customers and suppliers • People Management, developing various trainings for team engagement, managing conflicts and generating solutions; Facilitation of Lean Inception workshops for products and demands of Business Units, aiming to identify MVPs and test hypotheses with speed, assertiveness and involvement of all involved. • Technical Knowledge in Tools such as: MS Project, Visual Studio, Eclipse, Bizagi, Azure Boards and JIRA; Experience in programming languages, such as Java, C#.NET, PHP, AngularJS, NodeJS, Ruby on Rails and Python; Knowledge in Database, including SQL Server, Oracle, MySQL, MongoDB and PostgreSQL. • Certifications: Certified Agile Coach (CAC) by Massimus, Leader Coach by International Coach Academy, Certified Scrum Master (CSM), Advanced Certified Scrum Master (A-CSM), Certified Scrum Product Owner (CSPO), Certified Lean Inception Facilitator (CLF), Management 3.0, Scrum at Scale Practitioner, KMP, SAFe 5 Agilist and EXIN DevOps Professional; connected with Market Trends. • Acting as a professor in Agility and DevOps disciplines in MBA and Postgraduate courses; Participation in several national and international Technology events, as a participant and as a speaker; construction of content and Technical Articles for dissemination on Linkedin and specialized channels.
• Atuando na gestão de uma tribo com cerca de 40 profissionais focados no desenvolvimento e evolução de um Orquestrador de Meios de Pagamento, um projeto estratégico e crítico para o suporte de transações de alto volume. • Desenvolvimento de uma plataforma escalável com utilização de tecnologias de ponta, como Java, SpringBoot, MongoDB, Kafka, AWS e React, assegurando alta disponibilidade, escalabilidade e segurança. • Planejamento e administração de custos do projeto CAPEX, com foco em eficiência financeira e entrega de valor, monitorando e controlando os recursos para garantir alinhamento com os objetivos estratégicos. • Gestão de stakeholders, desde o C-level, áreas de negócio e produtos, fornecedores e consultorias, promovendo alinhamento estratégico e impacto positivo nos resultados organizacionais. • Liderança de equipes multidisciplinares com foco em engajamento, gestão de desempenho e crescimento dos profissionais, através de reuniões de 1:1 frequentes, oferecendo feedbacks construtivos e desenvolvendo planos de ação personalizados. • Uso massivo de frameworks ágeis, como Scrum, Kanban e SAFe, otimizando ciclos de entrega, garantindo previsibilidade e qualidade, além de colaborar com a aceleração de iniciativas de transformação digital dentro da empresa. • Aplicação de práticas de DevSecOps, CI/CD e Cloud Computing, uso de IA desde a criação de histórias, refinamento, documentação e no Copilot de desenvolvimento com os desenvolvedores, garantindo processos otimizados e entrega continua de valor, além da adoção das melhores práticas de engenharia e arquitetura de software para sustentar operações críticas.
• Responsible for the management of two superintendencies, one focused on new business and Cross areas and the other focused on no-code and Low-code tools; serving large clients in the banking segment; • Supervision of a team of approximately 260 professionals, reporting to partners and stakeholders; • Responsible for Recruitment and Selection, within the area of activity, getting involved in Negotiations, Management, Planning, Projects and Business Analysis, working in interface with the other areas involved; • Acting in the prospecting of new opportunities, creation of proposals and relationship with clients; • Leadership of CEQ to raise quality and customer satisfaction, and of LACE to promote agile culture in the organization; Strategy for implementation of additional functionalities in the existing product portfolio that made it possible to serve new market segments.
• Dissemination of the agile culture at Multitech, training teams in Scrum, Kanban and Discovery techniques, in addition to implementing JIRA for the agile management of more than 15 Squads; reporting to the Boards and Stakeholders; • Advising managers in conducting digital transformation initiatives in various sectors of the company; • Monitoring of Projects such as the Implementation of SAP 4 / Hana, Implementation of Chatbot for the after-sales area and integration of VTEX with internal systems; • Use of dashboards generated by JIRA and Power BI to guide goals and indicators.
• Contribution in the organizational transformation to an agile mindset, identifying opportunities for improvement and implementing changes, in addition to establishing close collaboration with business areas and managing the financial management of projects and costs of professionals; with reporting to Partners and Stkeholders; • Implementation of a comprehensive training program in agile methods and frameworks, including Scrum, Kanban, Design Thinking, SAFe and tools such as JIRA and Azure DevOps Boards; • Creation of LACE (Lean-Agile Center of Excellence) to promote the agile culture in the organization and assist internal, external and customer teams in implementing Lean and agile practices; • Management of teams of Agile Coaches, Scrum Masters, Product Owners, UX/UI Designers, Product Managers and DevOps Engineers, ensuring development and training aligned with agile best practices.
• Responsible for supporting legacy and SAP systems, leading a team of 20 professionals to ensure operational efficiency, agile call resolution and user satisfaction; reporting to the IT Board; • Driving the company's Digital Transformation strategy in the real estate sector, aligned with business objectives, seeking strategic partnerships and innovative solutions. • Implementation of JIRA as a management tool, promoting agility, transparency and collaboration between teams, focusing on agile metrics indicators and dashboards; Sharing of agile best practices, methodologies and frameworks to promote agile culture and teamwork.