United Kingdom
I’m a motivated and people focused professional with over four years of experience in the hospitality industry, where I’ve developed a strong foundation in customer service, team leadership, and fast paced problem solving. Progressing into supervisory responsibilities, I’ve built key skills in team coordination, communication, organisation, and maintaining high standards under pressure ensuring both customer satisfaction and smooth day to day operations. Alongside my hospitality experience, I have a strong creative eye and a genuine love for fashion, visual presentation, and content creation. I’m particularly interested in roles within creative, fashion, and content driven industries, where I can combine my practical work ethic with my creativity and attention to detail. I’m eager to transition into opportunities that allow me to grow within content creation, marketing, or visual roles. I’m open to learning and gaining experience across different sectors, and I bring a proactive attitude, creative drive, and willingness to develop new skills. I thrive in collaborative environments and enjoy contributing ideas that enhance both brand identity and customer experience.
I currently work as a Supervisor at a luxury karaoke bar, where I oversee daily operations to ensure a high quality customer experience. My role includes managing bookings and reservations, maintaining cleanliness and presentation standards, and supervising staff during shifts to ensure smooth service. I support the team by delegating tasks, handling customer enquiries, and resolving any issues efficiently. This role has strengthened my leadership, organisation, and problem solving skills within a fast paced, customer focused environment.
Developed strong interpersonal skills by assisting customers with inquiries and resolving issues efficiently. Gained experience in managing client relationships and ensuring customer satisfaction. Demonstrated ability to work in a fast-paced environment and handle multiple tasks simultaneously.