Rhea Norwena Factor-Casas

Operations Team Lead

National Capital Region, Philippines

About

“When we strive to become better than we are, everything around us becomes better too.” Paulo Coelho

Experience

  • Operations Team Lead | Customer Experience Lead | Logistics Analyst at Rocco
    Sep 2024 - Present · 1 yr 10 mos

  • Operations Team Lead at ECE Consulting Group
    Aug 2022 - Present · 3 yrs 11 mos

  • EarnIn (Full-time · 2 yrs 2 mos)
    • Social Media - Content Moderator
      Dec 2023 - Sep 2024 · 10 mos

    • Community Advocate | Bank Team
      Aug 2022 - Dec 2023 · 1 yr 5 mos

  • Customer Happiness Expert at Circles
    Dec 2020 - Mar 2022 · 1 yr 4 mos

  • Customer Experience Agent at Xfinity
    Aug 2018 - Jan 2020 · 1 yr 6 mos