Zamboanga Peninsula, Philippines
Experienced in handling account security, identity verification, and customer engagement. Skilled in resolving access issues, investigating unauthorized activities, and ensuring compliance with AML, KYC, and security protocols. Adept at providing clear and professional support via email, troubleshooting account concerns, and enhancing user experience while maintaining strict security standards.
Identify and mitigate unauthorized access, suspicious activities, and potential fraud risks. Provide multi-channel support (phone, email, chat) to resolve account-related inquiries efficiently.
Worked with United Airlines account - we book and change flights and book hotel reservations.