Greater Toronto Area, Canada
• 20+ years of technical and managerial experience working from small size company to big corporations • Experience in design, solution, engineering, application development and integration • Manages high performing FTEs that are keen to delivering results • Manages and deliver multiple projects high profile/multi-million dollar projects on time/budget • 2 x RBC Conference Recipient and Winner of Prestigious LEO Award (Top 1% of the top performers) at RBC
Working for the Engineering team that serves the whole Tech Infrastructure within Technology Operations.
- Manages, plan and implement high profile/multi-million projects across the Enterprise - Manages multiple FTEs (local and global) effectively and efficiently - Manages Infrastructure, IT Operations and service support at RBC - Maintains and set standards for Windows Server Build Images at RBC - Works closely with Windows Engineering to perform POC and Integrate new technologies in the Enterprise - Excellent ability to influence across levels and departments to drive large scale change at RBC
• Server Image Configuration and Deployment Subject Matter Expert (SME) • Developed and maintained CIBC Enterprise Server Image (Win2k3/Win2k8) on both Physical and VM servers • Integrated and certified software packages ( i.e. Oracle), agents (i.e. HP OVO), drivers, firmware (i.e. UXSP) and toolsets (i.e. NetBackup) into the server image • Integrated and maintained Enterprise security hardening and local policy into the image • Certified images with x86 hardware (IBM Rack/Blades) • Used toolsets (i.e. IBM RSA/IMM and MDT 2010/2012) to configure and deploy server images • Configured and integrated security patches/ service packs into the image (i.e. MS WSUS) • Maintained global deployment infrastructure (DFS/MDT Linked Shares) • Provided 3rd level support to operation and LOBs • Performed Proof of Concept (POC) on new technologies • Participated in vendor Rapid Deployment Programs (RDP) • Provided consultant services to operations, solution designers, and architects • Worked with other Engineers from Security, Monitoring, Storage, Middleware and Business Intelligence (BI) • Worked with Program Coordinators and Project Managers • Worked with multiple vendors (IBM, HP, Symantec, Microsoft, SOROC, Oracle and Cisco)
• Designed, developed and engineered server image for branches utilizing Microsoft Deployment Toolkit (MDT) 2008 • Certified servers, workstations and other types of hardware • Subject Matter Expert (SME) for the server components and other toolsets • Worked closely with the desktop image (CSD) SME to leverage on technologies such as Symantec Altiris PXE/MS WDS to build endpoints using LiteTouch and ZeroTouch technologies • Develop and certify software packages including patches, hot fixes, and services packages to maintain endpoints leveraging on system management tools such as Symantec Altiris • Single Point Of Contact (SPOC) / 3rd Level Support for Project Deployment and Business As Usual (BAU) activities • Provided recommendations and technical guidance regarding standards and best practices to infrastructure teams • Perform Proof-of-Concepts (POC) to validate emerging technologies for continuous improvements within the Enterprise • Worked closely with internal partners such as Test, Application Development, Deployment, Support Services, etc. • Led and co-ordinated work items with colleagues, contractors and vendors • Dealt with external vendors such as IBM, HP, SOROC, Microsoft, Ricoh, Samsung, and APC during RFP process, vendor engagement, roadmap sessions, incident & problem management, etc.