London, England, United Kingdom
Senior Project Manager delivering digital and technology-enabled projects, known for bringing clarity, structure and calm delivery to complex work. I enjoy turning ideas into reality - creating the plans, momentum and collaboration that help teams move from concept through to successful delivery. I’m known for being organised, honest and reliable, and for building strong relationships that help teams move work forward with confidence. Having delivered projects within major organisations including John Lewis and Selfridges, I bring strong experience in stakeholder management, cross-team collaboration and end-to-end delivery. I'm now particularly interested in opportunities with businesses where I can help teams bring great ideas to life and deliver work people genuinely care about.
Promoted to lead complex, multi-workstream technology projects and digital transformation programmes for enterprise and public-sector clients. Responsible for end-to-end project delivery, governance, risk management, resource planning, and senior stakeholder engagement. Drive process optimisation, operational efficiency, and commercial outcomes while leading cross-functional teams and ensuring timely, high-quality delivery.
Delivered enterprise SaaS and benefits-technology projects across multiple clients and markets. Managed project scope, timelines, risks, and resources while ensuring delivery quality, stakeholder alignment, and process improvement. Built strong delivery leadership and client management capability, contributing to promotion to Manager.
Led platform rollout and client integrations while managing ongoing relationships with 12 key clients. Translated customer feedback into actionable development priorities, organised strategic workshops, and increased engagement by 15%. Directed multi-project workloads using Waterfall and Agile methodologies and mentored junior team members. Promoted from Associate Project Manager.
Delivered client-focused system enhancements and benefit scheme solutions by gathering requirements, translating them into functional specifications, and managing project plans and risk assessments. Supported testing and ensured successful project delivery while building expertise in stakeholder management and full project lifecycle management.
Supported buying team in product selection, vendor negotiations, and stock planning while analysing sales trends to optimise range and ensure stock availability.
Managed product sourcing, vendor relationships, and seasonal stock planning, providing data-driven recommendations to optimise product performance.