RESMI THERESA EPHREM

Senior Manager | AI & Automation for Enterprise Delivery | GenAI, Agentic Systems, Power Platform

Bengaluru, Karnataka, India

About

Senior delivery professional specializing in AI‑driven automation, enterprise enablement, and data‑backed decision acceleration. Known for translating complex delivery and operational challenges into scalable AI and automation solutions across planning, governance, and execution layers. Experience spans agent‑based systems, Copilot‑led workflows, Power Platform, advanced analytics, and large‑scale delivery optimization. Strong focus on creating reusable frameworks and intelligent accelerators that reduce manual effort, improve consistency, and embed organizational learning into delivery processes. Actively involved in ideation, solution ownership, and enterprise adoption of GenAI‑powered delivery tools.

Experience

  • Wipro (Full-time · 9 yrs 1 mo)
    • Senior Manager - M&A Transformation
      Apr 2022 - Present · 4 yrs 3 mos

      Led AI‑assisted due‑diligence initiatives for M&A engagements, enabling rapid analysis across Legal, Finance, HR, and Operations workstreams. Designed and owned intelligent automation solutions for document ingestion, structured data extraction, risk identification, and executive‑ready summaries. Translated unstructured deal artifacts (contracts, policies, financial documents) into actionable insights under strict timelines. Partnered closely with deal teams, domain SMEs, and leadership to support critical go/no‑go and integration decisions. Built reusable GenAI accelerators and agent‑based workflows to improve consistency and reduce manual analysis effort across engagements.

    • Management Information System Analyst
      Jan 2019 - Mar 2022 · 3 yrs 3 mos

      Complete ownership of day-to-day reports flashed for Business Unit. Automated reports from scratch which involved reading large csv files, designing of reports, transforming them using Power Query, Excel formulae and VB macros to final reports, designing elegant and readable dashboards. Excellent domain knowledge gained in short span of time which made myself an SME with regards to data, and hence involved in Senior management reviews / data related queries. Fluent in preparing Power BI reports for weekly dashboards and reviews. The data underwent multiple transformations due to changes in Org structure, but quickly revamped all reports with the necessary changes. Utilized the capabilities of MS Excel such as Power Pivots, Power Query, VBA, MS Access and PostgreSQL for the automation of reports. Well versed with the domain of Resource management.

    • Operations Manager
      Jun 2017 - Dec 2018 · 1 yr 7 mos

  • Senior Technical Lead at Wipro
    Nov 2011 - Dec 2016 · 5 yrs 2 mos

    Managed a team of 5, for client HP, on a Security Management Systems project. Bagged 7/7 on Customer Satisfaction Survey for the excellent project delivery.

  • Senior Software Analyst at Bally Technologies
    May 2008 - Oct 2009 · 1 yr 6 mos

    Worked on the development of new GUI for Customer service Web portal using JSF framework, for Gaming customers of Casinos.

  • Module Lead at Infosys
    Sep 2004 - Apr 2008 · 3 yrs 8 mos

    Was campus recruited to Infosys. Underwent 6 months of training at Infosys campus on various technologies like C, VB, Unix, Oracle, SQL and Java. Worked on Finacle e-Banking software, the Banking Solutions product of Infosys, with various customers such as ANZ Bank, Uralsib (Russia) etc.