Sydney, New South Wales, Australia
HR & Administrative Professional with 5+ years of experience in recruitment, HR operations, employee engagement, and performance management across healthcare, education, hospitality, aviation, and marketing sectors. Skilled at aligning HR strategies with business objectives, streamlining workflows, and delivering efficient administrative support to enhance productivity and compliance. Strong expertise in healthcare HR & medical education, including clinical staff licensing (QCHP, DataFlow, Prometric). Holds a Master’s in Human Resource Management & proficient in HRIS, Oracle ERP, & administrative tools. Experienced in fast-paced environments and actively expanding knowledge of Australian HR practices. Key Skills: • HR Operations & Employee Relations: Recruitment, Performance Management, Policy Implementation, Grievance Handling. • Clinical & Nurse Recruitment: QCHP, DataFlow, Prometric Licensing. • Onboarding, Induction, Exit Processes & Staff Engagement. • Learning & Development Support, Training Coordination, Talent Development. • Payroll, Attendance, HRIS / ERP Systems (Oracle, MS Office, HRIS Platforms). • Compliance, Governance, Government Documentation & HR Policies. • Office & Administrative Management, Vendor Coordination, Calendar & Appointment Management. • Discretion, confidentiality, and sensitivity in HR and administrative operations.
Managed recruitment and onboarding for 50+ hospitality staff across Kitchen, F&B, Spa, Housekeeping, Front Desk, Barista, and Salon, reducing onboarding time by 20%. • Coordinated staff training and performance support, improving engagement. • Oversaw contracts, procurement, vendor communications, and ISO documentation. • Collaborated with marketing and business development teams on campaigns and events. • Provided HR and operational insights to senior management.
Managed bulk recruitment and onboarding for hospitality and service staff, streamlining employee lifecycle processes. • Handled payroll, benefits administration, visas, QID, labor contracts, and regulatory compliance. • Maintained confidential employee records and compliance reporting. • Coordinated procurement, office operations, vendor communications, and senior management schedules • Supported staff training initiatives and HR/administrative insights to management.
• Oversaw HR operations for 120+ daycare and healthcare staff, including teachers, caregivers, and nurses, reducing time-to-hire by 20%. • Managed recruitment, onboarding, licensing (DataFlow, Prometric, QCHP), payroll, appraisals, KPIs, and grievance handling. • Implemented HR strategies during COVID-19 to ensure continuity, safety, and compliance. • Led training, performance management, & engagement initiatives, improving performance ratings by 15%. • Coordinated vendor management, procurement, and operational reporting.
• Coordinated overseas recruitment drives for Qatar Airways and all subsidiaries (QACC, QDF, QAS, HIA etc) across various cities of India, Saudi Arabia, Egypt, Morocco, China, Philippines, Nepal, Bangladesh, Pakistan, Senegal, South Africa, Zimbabwe, Kenya etc. planning 2–3-day events. • Followed QA policies for site & hotel selection, arranging events to build talent pools for bulk hiring. • Planned itineraries for hiring managers, HR BPs, recruiters; ensuring smooth operations & candidate flow. • Managed candidate scheduling, interviews, documentation, and end-to-end recruitment processes. • Liaised with QA outstations, Finance, Procurement, IT, and Marketing for budgeting, PR/PO approvals, invoicing, and event branding. • Prepared post-event reports and dashboards to support senior management and data-driven decisions.