Singapore, Singapore
Accomplished HR professional with over 15 years of experience in People Operations and diverse HR Generalist functions. Specialized in enhancing employee experience, driving process improvement initiatives and navigating change management in dynamic and fast-paced environment. Key Skills - HR Operations & People Management - Process & Program Ownership - Critical thinking and Problem Solving - Strategic Partnerships with stakeholders and XFN teams - Vendor Management - Project Managing global initiatives - Sensitive Data Handling
Led as the Subject Matter Expert for APAC offboarding, overseeing a team of 10 vendors managing Exit Operations work in APAC countries. Exposure to handling employee terminations in LATAM regions, specifically Argentina, Mexico, and Brazil. Managed complex terminations in APAC, played a key role in developing the Repatriation process for Philippines nationals, MOM Redundancy Reporting Philippines Retrenchment reporting via DOLE. Represented the APAC team in global initiatives, spearheading Digital Transformation Change and enhancing Global Ways of Working. Achievements include maintaining the lowest transitional errors, achieving the highest exit interview completion rate (>85%), and leading process improvement initiatives, resulting in a 50% reduction in processing time for employee exits.
In the capacity of Life@ Benefits Program Manager, extensive work was undertaken on comprehensive employee benefit and leave programs, alongside wellness initiatives, across various APAC regions. Serving as the escalation point for managing critical medical emergencies and handling ISOS cases, proficiency was demonstrated in executing employee communication strategies, orchestrating end-to-end employee events, and project managing employee engagement initiatives.
Managing Site HR Operations - Overseeing policy and process management, serving as the administrator for P&G Singapore's intranet, and supervising a diverse range of employee wellness programs. Additionally, providing support for other Site HR endeavors in Singapore, such as coordinating employee cultural programs, organizing events, and enhancing employee communication channels.
Training Specialist: Accountable for strategically planning, organizing, and executing learning initiatives (comprising both technical and soft skills) tailored to the needs of the Amazon India Team. HR Business Partner: Proactively engages in comprehending and addressing business-specific HR needs, driving the implementation of HR initiatives and policies customized to the team's objectives. Recruitment: Actively participates in HR candidate recruitment, including campus recruitment activities.
Starting as a junior HR specialist, I held various responsibilities that includes recruitment, campus recruitment, onboarding, background check verification, benefits and leave administration, and offboarding. I gained experience in efficiently managing large-scale recruitment initiatives, collaborating closely with recruiting leads in significant recruitment campaigns. Over time, I advanced to the position of HR generalist managing HR Core Operations. In this role, I assumed responsibility for overseeing NHO, benefits and leave management, and the offboarding process. My experience in Covansys has equipped me to effectively manage these critical HR Core functions and contribute to the organization's overall success.