Raleigh, North Carolina, United States
In today’s evolving world of work, career growth and transition require resilience, strategic thinking, and the right support systems. With over 16 years in career transition and workforce development, I have dedicated my career to helping individuals and organizations navigate change with confidence and purpose. I am excited to expand my impact by leading Talent Solutions that help organizations and individuals adapt and thrive in today’s rapidly evolving workforce. I lead a project management team delivering executive coaching, leadership development, and career enablement programs that support talent at every stage. I focus on driving operational excellence, elevating the client experience, and ensuring our solutions create meaningful, measurable impact for both individuals and organizations. My background in career transition continues to shape my approach. I bring a deep understanding of the employee journey, combined with a passion for building scalable programs that empower growth. I thrive at the intersection of people, process, and innovation, leveraging technology and thoughtful program design to enhance outcomes in a rapidly changing, AI-influenced landscape. I believe every career moment, whether a transition or advancement, is an opportunity to unlock potential, build resilience, and create new possibilities. My goal is to deliver solutions that not only support immediate needs but also drive long-term success. Core strengths include leadership and team development, operational excellence, program delivery, career coaching, strategic thinking, and the integration of digital and AI tools into talent strategies. blog: https://www.keystonepartners.com/?s=renee+zung
I lead a team of project and assessment professionals delivering high-impact executive coaching, leadership development, and career enablement programs. I drive operational excellence and elevate the client experience by ensuring quality, consistency, and meaningful outcomes across our talent solutions portfolio.
Design and deliver scalable, tech-enabled career transition programs. Lead an 8-member cross-functional team across operations, resume services, and facilitation to improve client outcomes, modernize workshops and webinars, and embed AI and data-driven insights into our offerings, aligning talent, content, and technology to support our career transition clients and career consultants. Led strategic content development and cross-functional collaboration to design, produce, and deliver 12 high-impact career management webinars, achieving client approval and project completion five business days ahead through execution excellence.
Drove career transition programs through innovative learning design, webinar strategy, and technology-enabled delivery. Led cross-functional teams of 18 team members, including resume services, career transition operations, facilitators, consultants, and consultants. Oversaw the integration of new technologies into webinars, increasing audience participation by 50% through gamification (Mentimeter) As a Keystone Partners Career Consultant, I deliver the highest level of touch and the most customized experience, resulting in outcomes that meaningfully impact individuals and organizations.
Delivered high-touch, personalized executive career transition coaching and outplacement solutions, whether you are looking for a new job, retirement, or your own business. Created cutting-edge webinar content reflecting the latest job market trends. Led rapid digital transformation, converting all in-person workshops to webinars within 72 hours during COVID office closures. Created new content and webinars for the outplacement product offering for executives, managers, and professionals across all levels.
I delivered executive career transition coaching and outplacement support to 75+ C-level executives, directors, and professionals. I design and deliver effective training for executives, directors, managers, and professionals, lead webinars, and mentor new consultants. I leverage market insights and strategic solutions to accelerate job success. Maintained a Net Promoter Score (NPS) +85 and 9.3/10 likelihood-to-recommend service ratings. Raleigh Site Lead (2/2017-2/2019)
Led Raleigh consulting team, site operations, and executive coaching, driving client satisfaction, LinkedIn impact, and employer partnerships in a high-volume outplacement environment. Managed 3-consultant team and 65+ executive clients, sustaining 9.1/10 likelihood-to-recommend service ratings.
I provided 1:1 career coaching to candidates from individual contributors to executives, specializing in job search strategy, personal branding, and LinkedIn optimization. I led webinars, trained career coaches, and applied market expertise to help clients build new skills and marketability. Achieved a 4.5/5 candidate satisfaction rating, exceeding goals by 7%.
Career coach for referral-only talent management practice. I specialize in customizing coaching programs for individual contributors to executives on social networking, leadership development, career chang strategies, LinkedIn optimization and LinkedIn Profile writing. ✍ Check out our website and sign up for our newsletter
Pharmaceutical Sales Representative who delivered product education to primary care physicians, cardiologists and nephrologists for three cardiovascular products (Avapro, Avalide and Plavix). ♦ Reached and exceeded goal attainment for 3 of 3 products