Indianapolis, Indiana, United States
Avid SHRM follower with over 9 years of experience in the fast-paced Human Resource & Finance department. Incomparable ability to prioritize and execute multiple projects and deadlines concurrently. Unmatchable organizational, time management, and interpersonal skills. Proficient in administering corporate HR initiatives, providing a broad level of counseling on recruitment, employee relations, retention, training programs, and handling complex situations with professionalism and confidentiality. Intermediate knowledge of local, state, district, and country laws influencing personnel actions. Systems (Kronos, PeopleSoft, Workday, E-Verify, Barada, all Microsoft systems, State Net, Westlaw, ADP, EAP, ARM, CCM, Paylocity, Shelby Next and Clear Company) Also Consulted with Subaru, LML Estate Management and Gleaners Food Bank to help with DEI, Employee Engagement, Disc and Strategic Partnerships. Core Competencies: More than 10 years of successful experience in Customer Service and Support with recognized strengths in Human Resource, Account Maintenance, Outreach, Community Development, Problem-solving, staff support, Planning & Implementing Proactive Procedures and Systems to avoid problems and expert Computer skills. ~ Specialize in Employee Engagement and Strategic Partnerships ~
• Oversee and Coordinate Payroll • Developed and managed new hire orientations and on-boarding. • Managed 2 direct reports in two different locations • Correlate client communication related to recruitment needs with Recruiting team (such as change in job order, start date, interview, assignment completions • Oversee Recruiters and Administrative functions for our account to ensure efficiency and achieve desired results (includes management of 4 staff members who support the workload in these functions) along with maintaining compliance with client parameters and expectations of over 700 temporary associates. • Serve as a partner between management and employees by handling questions, interpreting, and administering contracts and helping resolve work-related problems. • Responsible for performance management guidance to managers, directors and vice presidents including coaching, counseling, career development, succession planning. • Conduct Exit Interviews
Own Client and Associate Retention, including developing recruiting & service plan for new clients Correlate client communication related to recruitment needs with Recruiting team (such as change in job order, start date, interview, assignment completions Develop strategic recruiting plan for office such as local networking with colleges, vets, etc. Recruit by sourcing, screening, interviewing and recruiting talent via traditional and non-traditional resources. Oversee Recruiters and Administrative functions in for the account to ensure efficiency and achieve desired results (includes management of staff who support the workload in these functions) along with maintaining compliance with client parameters and expectations. Maintain accuracy and integrity of Enterprise systems and databases Maintain accuracy and integrity of MSP Portals and VMS systems Client Satisfaction – Through Weekly Client Service Call and in-person check ins (when applicable). Attend client and supplier meeting, town halls and requisition calls Expand client relationships by adding placements and increasing gross profit in current accounts Track and communicate goals and metrics on a daily, weekly, monthly and quarterly basis. Responsible for clearly identifying client hiring needs and using independent judgement to make hiring decision based on your understanding of client requirements and candidate fit.
• Maintains personnel files in compliance with applicable legal requirements. • Maintained strategic partnership with executives over different departments. • Maintained and kept track of progressive discipline and performance evaluations. • Processes daily benefit activities i.e. handle open enrollments, changes, add beneficiaries, disability, rollovers, and QMCSO • Maintained the employee handbook with updated resolutions and other pertinent information, as needed.
• Process, enters and verifies within automated HR database a variety of personnel actions including promotions, separations, benefit elections, pay related adjustments and changes in employee data. • Operated job recruitment with over five hundred interested candidates. • Remains current of new developments, legislative changes and court cases which impact areas of work • Acting as the executive administrative point of contact between the executives and internal/external clients. • Oversee accounting ledgers by analyzing invoices and recording monthly account transactions
• Operated and oversaw Food and Clothing pantry with 40 active volunteers and 300 client base. • Arranged 2016 Convoy of Hope for Indianapolis, which consisted of 1,500 volunteers and 10,000 people from community this event was considered the most successful Community event that Convoy of Hope had. • Arrange corporate events to take place outside of the work and in place i.e. fund-raising events and staff appreciation events • Open communication with teams and partners to share the information necessary to carry out tasks. • Coordinate executive communications, including taking calls, responding to emails and interfacing with clients • Schedule meetings and appointments and manage travel itineraries • Maintain an organized filing system of paper and electronic documents • Uphold a strict level of confidentiality
Checking , correcting, setting up, and transferring clients Retirement Plans Managing the set-up, implementation and administration of Corporate Trust Accounts Overseeing investments and college accounts for client needs Updating collaborators on department projects i.e. Brokers