Cape Town, Western Cape, South Africa
► Leads People | Links Strategies | Unlocks Value | Drives Transformation | Embraces Change Strategic and people-focused business leader with 20 years of experience driving growth, building high-performing teams, and transforming operations across Africa and Europe. I thrive in fast-paced, purpose-driven environments where relationships, results, and resilience matter. Currently serving as General Manager at Relocation Africa, where I was brought in to scale the business, strengthen operational foundations, and drive strategic growth. In my first 7 months, I successfully onboarded two of the largest global mobility accounts into Africa, reactivated dormant technology platforms, and implemented a clear strategic and marketing roadmap to re-engage clients and elevate service delivery. My career spans multiple industries—from relocation and financial services to client strategy and ESG—each transition reinforcing my adaptability and deep belief in leading with heart, purpose, and clarity. I’m passionate about creating spaces where teams thrive, clients feel seen, and businesses achieve more than they thought possible. Let’s connect if you’re passionate about building meaningful partnerships, unlocking growth, and leading with intention.
As Co-Founder (alongside Isabelle), I wear many hats at IMBISO — from strategy to client care, operations to keeping the coffee flowing when needed. My role is about making sure that what we promise is delivered, consistently and with care. At IMBISO, we bring together: - Global mobility know-how - Strong South African roots - A people-first approach to supporting what our clients deliver Whether it’s the big-picture strategy or the small details that matter day-to-day, my focus is on keeping things running smoothly and ensuring our services truly support our clients’ success.
Appointed to scale the business, transform operations, and strengthen team culture and client relationships across Africa. • Led the successful onboarding of two of the largest global mobility accounts into Africa, establishing service frameworks for both relocation and immigration solutions • Drove adoption of the company’s file management system (underutilised past 2 years), enabling structured workflow, improved reporting, and consistent service delivery • Designed and executed a refreshed strategic plan to re-engage existing clients, elevate the company’s brand presence, and align offerings with market needs • Championed a cultural shift toward high performance, accountability, and client-centricity—building a stronger, more cohesive, and motivated team • Implemented operational and service process enhancements to drive greater efficiency, scalability, and alignment across departments • Redefined internal service standards to reflect modern client expectations—emphasizing responsiveness, empathy, and operational excellence
• Led cross-functional teams across multiple countries, enhancing customer service, profitability, and talent development. • Drove business growth by cultivating strategic partnerships and alliances. • Spearheaded Mobilitas' ESG strategy, defining KPIs and SBTi metrics, and prepared for CSRD reporting. • Collaborated with corporate sales and implementation teams, leading successful tenders and client onboarding. • Increased bid success rates, securing major accounts, including a $1M global banking contract. • Boosted global relocation revenue by 11%, reaching €15M in 2023, with an 18% YoY growth in 2024. • Engaged as a speaker and panelist at international conferences on Africa, global mobility, and sustainability
• Provided strategic direction to ERA, leading business development and accounts management efforts on a global scale. • Implemented reforms and compliance programs to enhance service quality and operational efficiency. • Fostered a client-centric culture resulting in increased customer satisfaction and business growth
• Established and managed operations in East Africa, focusing on business strategy, licensing, and brand development. • Strengthened relationships with stakeholders and regulatory bodies to ensure compliance and operational success. • Controlled expenditures and managed budgets to optimize financial performance.