Lodz Metropolitan Area
Passionate and goal oriented leader with broad experience in the area of finance and accounting, business process and project management. Unique international experience gained during 10 years of professional career (6 years of experience in people and process management). Highlights: Expert in team management (leading multicultural teams) Experienced Project Leader (Certified Green Belt) Strong knowledge of cross-departmental operations (incl. General Ledger, Accounts Payables, Accounts Receivables and Cash Collection) Experienced Transition Lead, Successfully managed accounting process transitions and transformation projects in many countries including: France, India, Brazil and Morocco Business Process Outsourcing Knowledge SAP advanced, ORACLE, MS Office, Lotus Notes, Visio
Managing the process knowledge within the team and supporting accounting associates in solving operational issues (AP/AR/GL areas). Monitoring and controlling KPIs and targets to ensure that the team performance meets SLA requirements. Managing the team including: deployment a range of tasks, managing customer relationships & resolution of customer issues, supervising the team on a daily basis with regards to time management and productivity.
Managing the team of 25 people; supporting Management in understanding European customers; identifying gaps in the service provided; improving processes and management to increase customer satisfaction.
Supporting team in India in preparation of RFPs and RFIs (involved in review of several F&A engagements; identifying migration risks and suggesting mitigation plans).
• Assignment in India – Setting up a team of Flying Squad specialists (August 2010 – October 2010) Implementing and coordinating of Flying Squad team; recruiting team members; setting up the scope of activities and implementing harmonized way of working. • Assignment in France - Migration Lead (February 2010 – June 2010) Preparation F&A processes for migration to Poland and India; definition of the scope to be migrated; transferring activities from France and Morocco to Poland and to India. • Assignment in Brazil - Transition Senior associate (June 2009 – December 2009) Coordination and execution of R2R process transition (part R2R debtors department); creating work instructions, giving trainings to new employees, supporting in setting up new Infosys Delivery Center.