Regina Yap

Talent Acquisition Manager @ BAT | I/O Psychologist | Scrum-Certified | Data-Driven People Strategist

Selangor, Malaysia

About

I’m passionate about organizational development and using data-driven insights to improve people and business outcomes. With a background in I/O psychology and experience in talent acquisition, I combine analytical thinking with a deep understanding of human behavior. As a Certified Scrum Master and multilingual communicator, I bring agility and cultural adaptability to every team I work with. Always learning.

Experience

  • BAT (2 yrs 7 mos)
    • Talent Acquisition Manager
      Jun 2025 - Present · 1 yr 2 mos

      Leading a team of 9, I drive end-to-end recruitment strategy across APMEA, ensuring the right talent solutions are in place to meet evolving business needs. I’m passionate about delivering a seamless candidate experience, building strong stakeholder partnerships, and using data-driven insights to improve hiring speed, quality, and impact.

    • Global Graduate - HRBP
      Nov 2024 - Jun 2025 · 8 mos

      📍4th Rotation - Drove strategic talent management initiatives, including succession planning, talent review sessions, development planning, and 360° feedback processes to build a strong leadership pipeline. - Strengthened employer branding by partnering with stakeholders to enhance employee experience and reinforce our organizational identity. - Championed employee wellbeing through proactive engagement, support, and timely interventions. - Acted as a strategic partner to ensure optimal workforce placement, aligning the right talent to the right roles and ensuring roles are designed to meet evolving business needs.

    • Global Graduate - Human Resources
      Jan 2024 - Nov 2024 · 11 mos

      Played a pivotal role in managing HR projects while supporting Business-As-Usual (BAU) activities and rotating through various HR functions. 📍1st Rotation: Talent Acquisition - Standardized talent acquisition data to streamline data interpretation. - Enhanced data analysis capabilities to improve recruitment strategies. - Contributed to organizational design transformation for better alignment with business goals. - Developed an internship program to cultivate a strong talent pipeline. - Conducted stay interviews to gather valuable insights and enhance employee retention. - Launched a Diversity, Equity, and Inclusion (DEI) workshop to prepare employees for successfully integrating neurodivergent hire into the workplace. 📍 2nd Rotation: Employee Services - Standardized operational processes across Asia Pacific and Middle East markets to ensure consistency. - Identified localized challenges and provided tailored solutions to address them. - Performed process accuracy checks to ensure consistency across different end markets. - Took actionable steps based on insights from stay interviews and the Your Voice survey to improve employee satisfaction and engagement. 📍 3rd Rotation: People Experience Partner - Improve a self-service model to empower employees and streamline support processes. - First point of contact for inquiries. - Prepare proposal for cost comparison and global mobility assignee packages. - Organized the Internship Connect event, providing interns with the opportunity to engage with panelists who were once interns themselves.

  • Business Analyst at American Express
    Jun 2023 - Dec 2023 · 7 mos

    Provide an analytical perspective on an organisation’s operations and provide actionable insights to help streamline its business processes.

  • Intern in People Advisory Services - Global Mobility at EY
    Mar 2023 - Jun 2023 · 4 mos

    Help clients to manage their business issues relating to their global workforce by providing immigration and global mobility HR policy compliances and advisory services to their international assignees and foreign local hires.

  • Enumerator at Universiti Malaysia Sabah
    Sep 2020 - Sep 2021 · 1 yr 1 mo

    Conduct extensive and thorough visual surveys to compile qualitative data for demographic and psychographic profiles with psychologist expert, Prof. Dr. Hj. Mohd. Dahlan Hj. A. Malek.