Greater Milwaukee
With over 20 years of experience in mergers and acquisitions, product and program management, and transformational leadership, I have been able to develop large-scale market solutions with billion-dollar impacts. My skillset and experience have been instrumental in the creation of high-performing teams and building first-rate organizations. Throughout my career, I have worked with organizations of all sizes to bring their visions to life and create successful, lasting results. My commitment to delivering quality outcomes and driving innovation has been a key part of my success. I am proud to have worked with some of the most talented teams in the industry, and I am excited to continue to build upon my success. Chief Technology Officer | Chief Strategy Officer | Chief Product Officer | Agtech | eCommerce | FinTech | Co-op Member Services | Startups Key Achievements Include: ✅ Founded the company to empower local cities with a social media and eCommerce platform, defining, engaging, and creating robust and digitally transformed communities ✅ Hand-Selected for this role, based on an impressive record of performance, to transform the company from an enterprise software company into a SaaS provider and lead the acquisition process, overseeing a team of 40 professionals as well as additional outsourced teams to operate at scale and generating 3X multiple in the pipeline ✅ Championed the creation of technology and product roadmaps, ensuring alignment with the company’s vision and mission and investing $550K in product modernization to accelerate revenue and reduce churn by 75% ✅ Restructured the existing team into separate technology and product teams and recruited additional internal and offshore teams to align with the new goals of the company, enhancing ownership and improving accountability by 60% ✅ Steered process improvement efforts, focusing on strengthening cost containment, customer satisfaction, and operations to yield productivity gains of 30% and reduce support costs by 15%+ Contact me through this profile if you wish to connect.
• Founded the company to empower local cities with a social media and eCommerce platform, defining, engaging, and creating robust and digitally transformed communities • Established a long-range vision and roadmap, presenting the concept to local community members and leaders to achieve buy-in • Leverage a cloud-agnostic platform functioning on AWS with DevOps orchestration and scalability and utilizing Jenkins, Docker, Kubernetes, Nginx, and AWS elastic load balancer to maximize successful technical results • Designed and developed a platform consisting of a myriad of technologies serving multi-faceted purposes, including HTML, JavaScript, CSS, Angular, React.js, Node.js, Python, Java, Objective-C, Swift, MySQL, NoSQL, MongoDB, Hadoop, Redis, Apache Kafka, and Tensor Flow to optimize performance outcomes • Spearhead lead generation and customer engagement programs to create a loyal clientele and increase customer satisfaction
• Hand-Selected to lead acquisition process while overseeing a team of 40 with additional outsourced teams to operate at scale, generating 3X pipeline increase • Performed market and competitor analysis to determine how to appropriately position the company and advance it on a forward-moving trajectory within a $15B industry • Navigated the entire company through the tedious acquisition process, conducting asset valuations and negotiations and serving as the face of the organization during private equity due diligence to accomplish the merger with the new entity • Championed creation of technology and product roadmaps, ensuring alignment with the company’s vision and investing $550K in product modernization to accelerate revenue by 75% • Designed business cases and go-to-market strategies for $2M-$25M in serviceable obtainable markets • Restructured the existing team to enhance ownership, improving accountability 60% • Achieved a 30% improvement in customer engagement by creating professional services, support, and customer success teams • Introduced a project management office and measurable KPIs to ensure reportable oversight of the portfolio, resulting in a 25% increase in overall project success • Spearheaded the adoption of agile methodologies for project execution, including the internally termed "micro agile," leading to a 35% improvement in overall services efficiency • Drove revenue growth, leveraging 24/7 customer support with the use of SLAs and business continuity plans, resulting in a 32% increase in recurring support revenue • Steered process improvement efforts, focusing on strengthening cost containment, customer satisfaction, and operations to yield productivity gains of 30% • Cultivated a positive work culture to drive 80% improvement in engagement and satisfaction • Managed vendor relationships, assessing all external vendors and contractors and conducting negotiations, reducing average procurement time by 70%
• Directed a 22-member team of technical professionals, overseeing the ownership of product development and infrastructure of the organization to drive innovation and maximize positive outcomes • Advanced new customer workflow efficiencies by mentoring engineers to architect and design critical product changes • Modernized product development, quality assurance, source, and release management to enhance efficiency, reduce technical debt, and improve time-to-value for each feature by 43% • Accomplished a 40% reduction in infrastructure support and maintenance by converting a Windows-based network to a Linux-based network • Leveraged IT infrastructure experience and knowledge to advance the launch of infrastructure support practice as a premium service, leading to a 22% increase in annual revenue
Product and Infrastructure Leader: Offered as a permanent position in the company, the role involved the following responsibilities Lead Developer As an expert in SQL, PL/SQL and Oracle Forms and Report, mentored other developers with development best practices. Also developed several of the core functions of the Biwer's solutions including interfaces, reports and frontend interfaces. Lead DBA Received Oracle DBA and Oracle Reseller certifications from Oracle Corporation. This led to development of a stronger design practice into the application. This also led to the establishment of standard system configurations and faster implementations. Infrastructure Engineer With the departure of multiple systems and network engineers, took on the role of infrastructure engineer for the maintain internal systems. This also presented the opportunity to learn and integrate the hardware, OS and network components into overall customer solutions. Solutions Architect Designed base application and customer solutions for several large customers in the agricultural industry, helping transition them out of legacy mainframe systems to a newer, more relevant technology stack. The solution also allowed their suppliers to connect into the systems to provide contract updates and run reports.