New York, New York, United States
-NYC BDR Hub Lead -Team Lead -Eye of the Tiger Quarterly Excellence Award -141% Quota Attainment: Stage 2 Pipeline -175% Quota Attainment: Closed/Won Revenue
-Selected for the leadership team of new account due to track record of program-leading conversion, low team attrition, and strong client-relationship building -Achieved $300,000+ in estimated revenue in first two weeks after launch with a pilot team of 12 -Partner with Hilton executives to determine strategy, targets, and sales best-practices to ensure the program's sustainability -Designed and implemented new training curriculum for first cohort of sales agents, enabling agents with no prior industry experience to close deals averaging $4k each within two weeks of hire
-Selected for training program for those identified as future executive leaders with strong promise of success in high level roles
-Led consistently number one team (≈40) of 13 B2C sales agents generating $1M/month+ in revenue for the second largest telecommunications company in the U.S, at 120% to the program conversion average -Doubled insurance add-on revenue for entire organization through creation of effective sales scripts adopted by all teams -Coached and developed sales team, bringing new agents to the level of seasoned top-performing team members within 3 months, and improving experienced agents' customer satisfaction scores by 8 basis points on average -Responsible for interviewing and hiring all sales agents and improving efficiency in recruiting process, growing headcount by 33% (75 agents), and leading to a 27% higher acceptance rate on offers -Oversaw transition to new customer engagement software platform, LiveEngage, while successfully maintaining top team standing
-Oversaw sales from initial product offering to generating $500,000 annually across state, while managing territory-specialized sales reps -Reduced product buy-back by 30% through consumer insights analysis of 450 distributor locations to understand buying trends -Implemented and administered CRM software, PipelineDeals
-Main point of contact for Israeli investment firm, Safe Futures, providing strategy recommendations on property investments in the Birmingham area and updates on construction and sales -Scouted prospective properties for investment and neighborhood development potential, analyzing cost to market and resulting ROI -Created a digital marketing campaign promoting properties on Zillow and YouTube, increasing tenancy rate by 6 basis points to 91%
-Consulted with hospital administration staff on seamlessly implementing Epic billing software to ensure functionality and prevent disruption to operations -Trained in hospital revenue cycle and resolute hospital billing, gaining proficiency in healthcare financial management