Coventry, Connecticut, United States
Sales professional with multifaceted experience in management, financial evaluations and negotiation, customer service, and mechanical acumen in high paced work environments. Passion for customer satisfaction, driving results, and achieving goals with strong and committed team.
Responsible for the sale, lease and rental of Caterpillar equipment ranging from large to small contractors in Hartford, Tolland, Windham and Litchfield Connecticut Counties. Core focus toward growth account management while achieving record market shares. Integrated as a trusted, knowledgeable resource for customers in the region and leader within our sales team.Transaction processes include in-depth financial review & moderate knowledge of heavy construction/engineering. Additionally manage post sale product support for numerous key accounts. Annual revenues up to $17M, recognized in 2022 for #7 highest CCE sales volume within United States.
Direct and oversee dealerships sales and finance department. Responsible for setting seasonal sales strategy, providing clear objectives in leading and empowering staff to achieve on sales targets, and adapting business sales priority to economic trends based on key performance indicators. Managed floor plan, purchase order generation, oversight of shipping and receiving departments, implementing marketing strategies, commercial client maintenance, and municipal procurement bid proposals.
Primary line of communication between commercial and retail customers. Duties encompass equipment sales including commercial fleet orders, finance processing, parts database research/cross-reference, mechanical diagnostics, service advising, work order generation/processing. Job function required the maintaining of strong technical knowledge for a variety of power equipment, and the ability to pair properly to the needs of the customer.
Landscaping and property maintenance, equipment repair/maintenance, and fencing installation under contract accessing additional network of clients.
Responsibilities include managing servicing contracts, bidding/proposals, accounting/billing, cash management, and scheduling. Managed employees to complete jobs commonly including but not limited to; landscaping and property maintenance, equipment repair/maintenance, fencing installations, and home repair.