San Francisco, California, United States
With a background in financial services, business communication, and organizational behavior, I bring a strategic approach to community engagement. My MBA with a concentration in Business Analytics has equipped me with the skills to analyze trends and identify opportunities for collaboration that drive meaningful impact.
- Develop and execute strategic B2B partnership plans, driving brand awareness and enrollment for home care and dementia programs through relationship management and consultative sales. - Cultivate and maintain strong referral networks, ensuring client satisfaction through regular follow-ups, feedback to program leaders, and after-hours support. - Promote services through social media, community presentations, and direct client engagement, consistently conveying key program messaging. - Manage prospect assessments, converting leads into enrolled clients by addressing concerns and facilitating timely follow-ups with internal teams.
- Support department office staff of 15, community-based staff of 200+ individuals. - Vendor relationship management with 10+ vendors, purchasing and procurement management. - Assisted with organizational and state agency compliance for community-based workforce. - Answered phone, performed intake and onboarding for new clients.
- Plan, schedule, and coordinate 12+ multi-person panels, interviews, and short story recording events - Organize, plan, and market fundraising events for 50+ people to highlight and feature brand sponsors - Create and implement social media strategy to increase attendance at events - Edit interviews, short stories, and musical performances for website using Adobe Suite - Premiere, After Effects, Audition
- Day-of coverage for educators for classes ranging from Kindergarten-8th grade. - Long-term assignment specialty. Covering parental leave, long-term vacancies, and other roles over 2 weeks in duration. - Conduct lessons, create plans for long-term assignments, manage classrooms of 25+ students.
-Developed training material for new and current staff as well as for clients to train others -Implemented training program by training staff and clientele on use of camera department equipment -Managed shipping & receiving, including delegating priority levels to department staff for prep turnarounds, reduced average number of mistakes by 20% per order -Tracked orders, preps, and any QC issues using FileMaker online modules
- Shifted company to Google Suite for spreadsheet collaboration. - Supported tenant move to new rental payment software under new ownership. - Managed 18 unit apartment complex, served as main point of contact for tenants - Scheduled maintenance, walkthroughs, and assisted in showings for open units - Measured monthly utility meters and kept logs via Excel Spreadsheets - Reduced average maintenance response time by 24 hours