Orsay, Île-de-France, France
Over than 25 years’ Experience in Hospitaliy Information Systems, both Technical Experience, and Project Management. Have an opportunity to manage for a long time more than 20 collaborators with annual important budget dedicated to implementation, support, and development of System, Network infrastructure and all Business Application. Continually focused on building relationships and promoting synergy across IT department and Operations to drive positive change. Committed to adding value, exceeding expectations, and consistently delivering superior levels of Guest service and satisfaction.
Manager for overseeing and managing the iHospitality’s Technological Strategy, Development & Innovation. Aligning technology initiatives with business goals and ensuring the company stays competitive in its technological landscape.
IT Services Transition from Fairmont-Raffles & Swissotel to AccorHotels Corporate for more than 120 hotels around the world.
OLCA is a Consulting and Outsourcing services company covering a broad spectrum of information system and organizational management skills. Current mission : Technical Director at Micros-Fidelio Afrique (Oracle Hospitality)
Develop Information Technology strategy to achieve Mazagan’s mission and core objectives. Develop an annual business plan and operating budget for the department and monitor the implementation of these to ensure that the financial targets are met Negotiate service level agreements with both internal and external customers and service providers and monitor service delivery to ensure the agreed targets and standards are met Direct the preparation and implementation of IT corporate policies. Defines and seeks approval for the level of IT resources required to meet these goals and priorities and schedules major projects. Direct, control and motivate the staff of the Information Technology department. Accountable for the management, mentoring and career development of all IT staff (20 Colaborator) Responsible for researching and evaluating new technologies. Direct and coordinate with Dubai IT Global Office all Strategic Projects & IT Global policies Prepare and report to Dubai IT Global Office a monthly basis all IT related KPI’s _______ •Migrate physical-to-virtual servers •Migrate VM servers from HP platform to Nutanix •Wi-Fi Project implementation for 500 Rooms, 12 Outlets, 7 Banquet Rooms, Public area •Upgrade Datacenter equipment (ASA Firewall – DHCP Infoblox – Nexus Switch – Peplink devices - Routers - . . .) •Windows 10 Enterprise Rollout for more than 450 users, •Secure & improve the Internet Bandwidth. Aggregation of LL & FTTH technology, •Implemented changes to reduce 30% fees of all hardware contracts •Migrate Syncsort backup tool to Veeam Technology •Deploy a new Anti-virus (Trend Micro) to prevent ransomware attacks •Exchange migration on-premise to O365 •Migrate Opera from Microsoft Cluster environment to Oracle Dataguard architecture •Software upgrades of several mission critical applications applications (Opera PMS, Konami Gaming System, Concept Golf, SPASoft, IP-TV Eona, FSI Help Desk, Time Attendance Primiom, Serenata, Dynamic Display MagicInfo . . . .)
IT Management, Technical Systems Admin, Project Management, IT Operations Projects included : • Managed the IT team, trained users on different new applications. • Budget management ( CAPEX and OPEX budgets, spending and forecasts), • Direct implementation of policies, procedures and standards recommended by Hyatt Corporation. • PeopleSoft HR Operations Deployment, • Windows Systems servers upgrades from 2003 to 2008 and 2012 • Windows 7 Enterprise Rollout for more than 100 users, • Study of a Wi-Fi Project implementation for 255 Rooms, 11 Outlets, 7 Meeting Rooms, 3 Forums, and Back office Dept.