Madison Heights, Michigan, United States
Detail oriented and organized specialist in all aspects of public housing, office management and resource coordination. Previous eclectic job experience in banking, sales, industrial foundry work and local schools.
Provides administrative support to the MiGen Program Director and No Wrong Door Director.
Coordinator working with the LSV-H Grant assisting Veterans who are homeless or at risk of homelessness with legal assistance.
Independently coordinates a monthly caseload of 25-30 recertifications, continuous interim modifications, changes in landlord/management, and related work to maintain accurate and compliant case files and maximize program utilization. Serves on FHC Board, FHC Housing Development Corporation, and as Secretary for the Resident Advisory Board (as of February 2019).
Completed yearly ROSS report to HUD as well as attended webinars and training for HUD ROSS Coordinators. Tracked data, created surveys, and prepared quantitative and narrative reports on grant performance and outcomes. Regularly presented reports and updates on the ROSS program to the FHC Board. Developed plans and programs to reduce or eliminate barriers to self-sufficiency for elderly and disabled residents. Built partnerships with local nonprofits and government agencies to ensure participants were linked to supportive services. Created events, educational programming, and communications to help residents achieve a sense of community and address health, financial and transportation needs. Provided case management including intake, assessment, education, and referrals. Responsible for monthly newsletter, EZ Texting communications, SkyKit TV updates, flyers, and monthly resident meetings. Served on the Ferndale Housing Commission IDEA (Inclusion, Diversity, Equity, Accessibility) Committee from 2020 to 2021.
Ensured the effective day-to-day operation of the front office, including administrative support and office management for both Section 8 and Public Housing programs. Worked with contractors to coordinate with maintenance staff for weekly work orders and building emergencies. Developed and implemented the FHC communications strategy. Assisted with bookkeeping as needed. Prepared regular and special reports and assisted with annual purges, archives, and file reorganization. Researched potential vendors. Assisted with purchasing and bid processes. Prepared regular and special reports and assisted with annual purges, archives, and file reorganization. In charge of petty cash records, bank deposits, distribution and reporting of financials.