Greater Manchester, England, United Kingdom
We are trusted independent advisors and we have been supporting health and social care sectors for over 25 years with: governance support; independent investigations & reviews; modelling & analytics; and evaluation. We provide consultancy services to all healthcare providers (including mental health, acute, specialist, ambulance, primary and community), social care partners, commissioners, local authorities and regulatory organisations. Our team are amongst the best subject matter expert (SME) specialists in the country and at Niche we work hard to ensure that our clients have the best advice and support available. We keep our clients up to date with regular briefings, thought leadership and knowledge gained from our primary research bank. We have worked in most parts of the UK, as well as engagements in other countries and we can regularly draw upon this huge base of benchmark data, knowledge and experience to support our clients with their daily challenges. We have also developed unique models to ensure that governance, patient safety and quality improvement are central to the productivity and efficiency agenda in support of the notion that ‘good care costs less’. At Niche we also pride ourselves on our strategic drive for corporate and social responsibility, ensuring we’re consistently using our knowledge to contribute to the quality agenda and promote sustainable change throughout the health sector. We are a strongly values driven organisation and exercise our continuous commitment to improving health and social care services in everything we do.
Led on patient safety incidents across the GMMH footprint. Acted as a member of the weekly Serious Untoward Incident panel, Commissioned serious incident investigations, in keeping with local and national frameworks, including Duty of Candour statutory obligations. Acted as the point of contact for investigators completing serious incident investigations trust wide Sat on investigation panels as a governance specialist for higher level investigations. Represented the Trust at the CCG Serious Incident Panels to provide assurances. Multi specialism working experience Facilitated RCA and clinical risk training (including the preceptorship programme) Represented GMMH at pre inquest reviews and HM Coroner Inquests Supported the development and implementation of the Accessible Information Policy trust wide- promoted compliance with Accessible Information national standard. Developed the Trust’s Suicide Prevention Website as part of the trusts suicide prevention CQUIN. Developed and embedded the LEDER process in relation to the incident management pathway Revised the Incident, Accident and Near Miss Policy Revised of the Clinical Risk Policy Completed bi monthly and quarterly thematic reviews for QGC and GMMH commissioning bodies Completion of quarterly ligature reports and presentation of data and support/advice to operational services Completion of high profile, serious incident monthly reports for the Executive Management Team (EMT) Completion of ad hoc thematic reviews as commissioned by EMT Led on GMMH’s annual ligature audit Acted as a governance specialist point of contact for operational services Acted as a governance representative and member of; the Suicide prevention Group (locally and regionally), self harm group, positive and safe, medicine’s management and the Nice Implementation and Audit groups. Supported the development of the GMMH self harm policy
I began my career with Greater Manchester West Mental Health Foundation Trust in 2002, when undertaking research for my dissertation as part of my Psychology degree. I joined the Trust bank and returned to University to attain my registered mental health nurse qualification and remained a committed employee for seventeen years. I have a wealth of clinical experience in a variety of settings, these include: inpatient low secure, young person services, medium secure provisions and community services, including crisis resolution/ home based treatment where I was lead for personality disordered service users and Community Mental Health services. Whilst working within clinical services, I was able to work with a wide range of professions and endeavoured to facilitate inter agency liaison, to establish effective coordination and integration of care across health and social care systems, in accordance with The NHS Patient Experience Framework (2012). I was able to work with clients and carers/ care givers with diverse needs, these differing in ages, cultural differences, dual diagnosis, substance misuse, physical health and emotional needs. I have worked collaboratively with clients and families to formulate client centred/driven packages of care, in keeping with the care Programme Approach (CPA), the recovery model and encouraged a positive patient and carer experience with services