Dubai, United Arab Emirates
Senior Technical Program Manager with 13+ years leading large-scale infrastructure, data, and platform programs at Amazon, Meta, and Microsoft. Data engineering background with deep expertise in distributed systems, data governance, AI/ML infrastructure, cloud operations, and regulatory compliance at Exabyte scale. MBA from INSEAD, and a Master’s degree in Decision Science and Operations Research. Track record of driving cross-functional alignment with VP-level stakeholders, managing $500M+ portfolios, and delivering complex multi-workstream programs across global organizations.
- Defined and established program structures, governance frameworks, and operating models for a $500M+ portfolio spanning payments, promotions, and platform modernization across 6 marketplaces in MENA, Africa, and India - Led the payments workstream for Amazon's market entry into South Africa; defined technical requirements, coordinated 20+ teams across product, engineering, legal, and external partners, and delivered full payment processing capabilities at launch - Negotiated partnership contracts with the Central Bank of the UAE, payment processors, and banking institutions; served as technical advisor on integration architecture - Delivered the upgrade of Amazon's promotions platform for MENA driving $120M in incremental revenue; owned end-to-end program delivery across 15+ workstreams and multiple engineering organizations - Led the migration of Amazon's payment experience to React across 5 marketplaces, covering core business lines (Retail and Prime), 20+ payment methods, and 3 surfaces across Web and Mobile - Designed and deployed AI-powered data pipelines to automate internal reporting and operational workflows, replacing manual processes and improving execution visibility across the program portfolio
- Drove the companywide data compliance program across Meta's entire data warehouse (1M+ datasets, multi-exabyte scale) in response to the FTC's record-setting ruling; defined the strategic roadmap and federated execution across ~12,000 engineers spanning Facebook, Instagram, Ads, WhatsApp, Oculus, and Infrastructure - Scaled Meta's AI-powered data classification system; deployed machine learning models, stood up a 200-member data annotation team, and engineered new data signals and infrastructure features across 70+ data and AI platforms - Partnered with the Chief Privacy Officer to define the 3-year AI and privacy strategy for Meta; established governance frameworks, roadmaps, and best practices adopted across all major organizations, with executive visibility through a quarterly scorecard delivered to VP-level leaders - Owned the system-wide data processing audit of all WhatsApp services (12 engineering teams, 60 microservices, 6 database systems) in response to the landmark Irish Data Protection Commission investigation, ensuring full regulatory compliance
- Owned the operations for contract enablement and delivery. Managed a globally distributed team (~70 contractors), wrote standard-operating-procedures (SOPs), monitored quality, and resolved escalations - Defined the operating model and staffing needs for a new enterprise support product launched across 7 countries in North America, Europe, and Asia - Drove millions in annual cost savings through process and tooling redesign, including an internal chatbot, data pipeline improvements, and knowledge base management - Managed two internal products with 10K+ active daily users in an Agile environment. Collaborated with business and engineering teams to prioritize and drive feature specification and design
- Designed and implemented ETL pipelines and data transformation workflows to process large-scale datasets, enabling efficient data warehousing and downstream analytics - Built business intelligence tooling and reporting solutions for some of the largest hospital systems in the US, tracking financial and operational KPIs including P&L, claims management, and employee productivity across billions in managed funds using SQL and NoSQL databases