Robert B.

Vice President of Technology Operations at J.P. Morgan Healthcare Payments

Laguna Niguel, California, United States

About

Experience

  • J.P. Morgan (Full-time · 7 yrs)
    • Vice President of Technology Operations
      Feb 2023 - Present · 3 yrs 5 mos

    • Associate | Manager of Application Operations
      Jul 2019 - Feb 2023 · 3 yrs 8 mos

  • InstaMed, a J.P. Morgan company (Newport Beach, California, United States)
    • Application Operations Principal Analyst
      Apr 2018 - Jul 2019 · 1 yr 4 mos

    • Application Operations Senior Analyst
      Apr 2016 - Apr 2018 · 2 yrs 1 mo

  • Application Operations Senior Analyst at InstaMed, a J.P. Morgan company
    Jan 2012 - Sep 2015 · 3 yrs 9 mos

  • Capario (Santa Ana, California, United States)
    • Supervisor of Production Control
      Oct 2008 - Jan 2012 · 3 yrs 4 mos

      ● Training and supervision of 7 Production & EDI analysts; including daily updates with Manager of Production Control. ● Delivered weekly and monthly metrics to Director of IT. ● Acted as a technical liaison to the Operations executives. ● Project management of system migrations. ● Responsible for monitoring and administration of over 100 servers and processes in Unix & Windows environments. ● Ensure daily processing of over 250,000 claims and eligibility requests and verifying deliverance to payers, accordingly. ● Daily use of minor PL-SQL queries to identify information stored in the system pertaining to EDI transactions.

    • Supervisor of Customer Service
      Oct 2007 - Oct 2008 · 1 yr 1 mo

      ● Training and supervision of 14 junior EDI analysts nationally. ● Extensive knowledge of ANSI X12, NSF, CMS1500, & UB40. ● Handled several large 1000+ provider vendors. ● Troubleshoot, viewed, and advised HCFA/837 transactions.

  • Network Intelligence Analyst at United States Air Force
    Jul 2007 - Oct 2007 · 4 mos

    Uncharacterized Medical Discharge.