Bengaluru, Karnataka, India
RB Rajendar was the Head of Analytics & Information Management, India and Head of Citi Solutions Center, Bangalore. He joined Citi in October 2019 and is a part of Citibank's Analytics & Information Management's Leadership Team, contributing to the development of Citibank's strategic direction. Rajendar has over 33 years of experience in the financial services industry and has played a number of leadership roles in setting up GCCs for GE, HSBC, Fidelity Investment and Citibank. He has worked across various functions in the areas of Risk Analytics and Management, Marketing Analytics, Marketing Research & Business Development. He came to Citibank from HSBC where he was the heading Global Analytics Centers (India & China) and Global Retail Risk Analytics for Retail Banking & Wealth Management business. Prior to HSBC, he spent time with Fidelity Investments, Genpact, GE Process Solutions, HSBC Credit Cards and HSBC Auto Finance, GE Capital International Services, Standard Chartered Bank and BPL Ltd. Rajendar has a Master of Science in Industrial Engineering & Operations Research from Mississippi State University, USA and a Bachelor’s in Electronics and Communications from University of Mysore, India. Specialties: Analytics and Research, Building GCCs, Offshoring, Business Development, Relationship Management, Managing large teams of analysts and researchers
* Lead a large team of 1500+ people across various global locations with competing priorities across various functions viz., Decision Sciences, Modeling/Scoring, Basel, Loss Forecasting, Provisioning, Stress Testing, Strategic Analysis, Portfolio Analysis, Collections Strategies and Risk Infrastructure. * Provide deep expertise and experience of Operating Marketplace/Specialism and serve as consultant to management and Global Risk Senior Leadership (CXOs) of the Bank on major matters pertaining to policies, plans and objectives. * Manage challenging stakeholders, manage situations of conflict and enable decision making under ambiguous situations. * Provide experience and expertise in managining critical people metrics like attrition, talent development and retention strategies. * Develop and nurture Global Utilities across Risk functions. Enable evaluation of new technologoes / techniquesand constantly strive to improve the quality of solutions and reduce cost
• Developed a team of 250+ people to support various Analytics and Research functions across Fidelity Businesses globally • Focussed on developing capabilities in the areas of Marketing, Business Intelligence, Primary and Secondary Research, Web Analytics, Forecasting, Finance, HR & Procurement functions • Work closely with Fidelity Business Partners to develop relationships and identify opportunities to leverage the capabilities developed • Create Infrastructure to support flawless delivery and enhance analytics capabilities • Work closely with Training and Development teams to ensure highly trained and capable workforce to take up more challenges.
Head of Data Modeling and Marketing Sciences
• Service Delivery Leader for Consumer Finance (Global) across Marketing, Risk, Collections and Operations. Leading a team of 325+ people. • Started analytics engagement with Advanced Material and Health Care businesses of GE. Developed a team of 65 in one year. Introduced “Simulation” as a competency for designing “Health Care” units. • Responsible for Business Development in the Financial Services / Retail verticals.