Johannesburg Metropolitan Area
A strategically minded Head of HR Services with a proven record of transforming complex HR, payroll, and governance environments across multinational operations. I bring 20+ years of progressive leadership experience spanning HR shared services, payroll governance, digital transformation, compliance, global mobility, and TES contractor steering - consistently delivering measurable improvements in operational excellence, data integrity, and risk reduction. Known for my analytical precision, disciplined execution, and deep stakeholder partnership, I lead high-impact teams through periods of significant organizational change. I have steered large-scale process improvements with proven pivotal leadership in crisis-driven initiatives. My leadership style blends high standards, fairness, and authenticity - reflected both in formal assessments and in how I build resilient teams, strengthen cross-functional networks, and foster trust with stakeholders in HR, Finance, Tax, IT, Global Assignments, and external authorities. I am recognized for navigating high-pressure environments with composure, clarity and ethical commitment, ensuring alignment with legislation, policy, data privacy requirements, and governance standards. Grounded in strengths such as Relator, Discipline, Achiever, Arranger, and Analytical, I excel at simplifying complexity, creating order in ambiguity, and energizing teams toward meaningful, measurable outcomes. My profile is further enforced by my Enneagram 1/3 combination - bringing principled leadership, integrity, quality focus, and goal-driven execution. Across every role, I am recognized as a transformational, values-anchored leader who elevates processes, people, and performance - making organizations stronger, more compliant, and more future-ready.
Lead HR Shared Services across all SA entities, covering HR administration, payroll, contact center, TES contractor steering, and global mobility; own governance, data privacy and record management; manage SLAs, budgets, audits and SAP/ServiceNow enablement; build cross-functional networks across HR, Finance, Tax, IT, Legal and Compliance. Major successes & signature projects: Issue Turnaround & LOP Delivery: Identified 100+ issues in first 100 days, then drove sustained closure momentum, culminating in 55 completed LOP topics in 2025 addressing compliance, digitalization and cost-efficiency. Pay slip & Time Quotas Reform: Led redesign of pay slips and correction of absence / leave quota logic; improved payroll accuracy and employee transparency, Tax and Reporting Compliance: Remediated historic tax/reporting defects and strengthened payroll-finance controls; steered audit topics with structured root-cause actions. SAP Workflow Adoption: Embedded SAP HR Workflows locally, clarifying roles & responsibilities, boosting digitalization and data quality; coordinated testing, change documentation and training. Crisis Leadership: Orchestrated rapid people-movement response, designing processes, distributing workload, and coaching teams to hit immovable deadlines. Relationship Reset: Rebuilt trust with local IT and key stakeholders; instituted GA connects and knowledge sharing to strengthen collaboration and resilience. Leadership signature: Disciplined, analytical, values-anchored leader who simplifies complexity, raises standards, and delivers measurable outcomes under pressure.
Develop and implement Human Resources Shared Services processes and policies to ensure efficient HR management Critically review and implement Human Resources policies, processes and practices, in line with Labour and Employment Law and any additional legislative requirements and best practices Maintain oversight of the Human Resources digitisation project in order to streamline processes to ensure more efficiency and effectiveness consolidating Human Resources Information Systems (HRIS) Provide insights and data analysis to the Group Executive, monitoring trends and patterns and the financial impact on the organisation Lead the organisational design for the Group, aligned to organisational best practices and design principles. Manage the staff establishment for the business, build and monitor digitised workflow processes Develop and guide the implementation of control mechanisms to maintain data integrity and compliance throughout the business Manage the reward programmes in respect of senior managers
Develop the strategy for the department aligned to the key strategic objectives of the Group Human Capital strategy. Review and update regularly and track progress against KPIs. Provide a Payroll infrastructure for the business and ensure the system is compliant with company policy and legislative submission for South Africa and Africa operations. Manage the Human Capital digitisation project in order to streamline processes to make Human Capital more efficient and effective Provide insights and data analysis to the Group Executive: Human Capital, monitor trends and patterns Act in an advisory capacity to the team and Human Capital community relating to policies and practical application thereof Manage salary survey and benchmark information to the business Manage annual short-term incentives for managers Manage annual increase process for managers
When I started in this position it was a totally new field but definitely a field I love and everyday is a wonderful, learning experience. The role at Nampak is very varied and I am responsible for salary benchmarks, participating in salary surveys, looking after the voluntary employee benefits, travel allowance policy to name a few. Of course at the end of the year I am knee deep in annual increases for the managers and management incentive bonuses.
I started in the Payroll department in 2003 as a Salaries Administrator and worked my way up to Payroll Admin Manager position in May 2005. It was a demanding position but a wonderful learning experience.
I worked in various departments during the course of my career in Correctional Services and really met some wonderful people that were great mentors in my career and personal development.