Raymond Eng

Retired

Greater Toronto Area, Canada

About

After many rewarding years in technical project management, filled with challenges, growth, and collaboration with incredible colleagues, it's finally time to step into a new chapter—retirement. This transition is not just an ending, but a fresh beginning, filled with exciting possibilities. Reflecting on the journey, the lessons learned and the connections made have been invaluable, shaping both professional expertise and personal growth. Now, with a wealth of experience and skills, the next goal is to give back through volunteering, channeling time and energy into meaningful causes and communities. Retirement isn’t about slowing down—it’s about embracing newfound freedom to contribute, explore, and savor life's many opportunities.

Experience

  • Retired at Credit Valley Hospital
    Jan 2026 - Present · 6 mos

    Volunteer Greet patients upon arrival to the Fracture Clinic and help with the flow of patient traffic. Wayfinding: Direct patients to X-Ray, Cardiopulmonary, etc.

  • Retired at Ontario Nature
    Oct 2024 - Present · 1 yr 9 mos

    Volunteer Led Google Optimization project. Managed Google Ads vendor to ensure business requirements were met and delivered on time. Created performance metric reports. Identified and resolved technical and performance issues.

  • Retired at Mississauga Camera Club
    Mar 2024 - Present · 2 yrs 4 mos

    Volunteer Mississauga Camera Club website related activities: Troubleshoot issues and resolution. Setup and implementation of competition processes. Optimized website processes to reduce work effort and improve accuracy. Development of redesigned website.

  • Retired at Tannery Commercial Condo Building - Board of Directors
    Jan 2023 - Present · 3 yrs 6 mos

    Volunteer - Director As a member of the Board of Directors of a medium size commercial building, approved budgets, evaluated financial health, guided long-term path and acted in the best interests of other stakeholders.

  • Sr. Technical Project Manager at Finastra
    Jun 2017 - Mar 2024 · 6 yrs 10 mos

    • Decommissioned/upgraded 4,000 + Windows 2008 servers to higher versions of Windows OS to reduce security risk to the corporate network. • Decommissioned and relocated data center and office to improve efficiency and reduce operating costs. • Deployed Security Information and Event Management technology to identify and prioritize security threats. • Migrated 25+ customer support numbers from Cisco/Avaya to Genesys unified telephony and omni-channel technology for an improved customer experience. • Upgraded Cisco Unified Contact Center Enterprise platform to reduce risk, technology debt and improve overall supportability. • Managed projects with budgets up to $5M