Hong Kong SAR
Manager with a winning attitude and desire to deliver a exceptional dining experience. Focused on setting high expectations and raising service standards.
Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions. Performed restaurant walk-throughs to gauge timeliness and excellent service quality.
➢ Managed accounts payable, accounts receivable and payroll. ➢ Carefully prepared weekly payroll to keep up with projected revenue for the week. ➢ Built sales forecasts and schedules to reflected desired productivity targets. ➢ Collaborated with the Executive Chef to analyze and approve all food and beverage selections. And determine menu plans for special events or occasions. ➢ Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.
Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency. Scheduled and directed staff in daily work assignments to maximize productivity. Minimized loss and misuse of equipment through proper restaurant supervision and staff training. Efficiently resolved problems or concerns to the satisfaction of all involved parties. Developed and maintained exceptional customer service standards. Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions. Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees. Carefully prepared weekly casual payroll to keep up with projected revenue for the week. Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives.
Provided professional Service to the Guest Fully Japanese Food and Sake knowledge Worked closely with the chef and cooks to determine menu plans for special events or occasions. Provided administrative support to the managers of the restaurant Regularly updated POS systems with new pricing and daily food specials
provided professional Service to the Guest Fully Food and beverage knowledge Provided administrative support to the managers of the restaurant Handled a function and a party