London, England, United Kingdom
Commercial Lead experienced in winning new business and ensuring the success of complex global defence aerospace contracts.
• Using customer intelligence to drive new business into pipeline and commercial acumen to close global defence aerospace deals • Leading contract negotiations by employing commercial acumen, company risk policy and precedent clauses • Managing business relationships for EMEA region.
• Lead and coordinate quarterly company reviews for product portfolio: 8 products across 20+ global fleets • Manage product portfolio safety and risk through tracking numerical risk assessment metrics • Influencing upper management by recommending actions and safety policy strategies at reviews
Frontline management of urgent operator in-service engineering issues. Leading investigation of each fleet safety case by: • Managing customer expectations and experience • Coordinating with Safety Data Analytics, Air Safety Investigation, and Product Design teams • Briefing senior management on investigation updates
• Authored posts on the brand’s official blog delving into the intersection of music and fashion • Edited model and influencer RAW images using Adobe Photoshop and Lightroom for the brand’s social media platforms • Experience of Shopify workflow and adding keywords, meta-descriptions and alt image tags to improve SEO