Raphael Hess

Digital Transformation Manager | Ex-Fintech CTO | GenAI in regulated industries

Germany

About

Digital transformation and IT management at the intersection of regulated industries — that's where I operate. Over the past ten-plus years I've worked across enterprise SAP (including the SAP FastTrack Program), co-founded a regulated blockchain fintech in Liechtenstein, and most recently led digitization in healthcare. The pattern is clear: I run projects where complexity, regulation and technology collide — and where real operational impact has to land, not just slideware. Over the last 18 months I've focused intensively on two things. First, deliberate AI upskilling: daily hands-on work with Claude, ChatGPT and Gemini; building my own tools with Claude Code and Google Antigravity; evaluating DSGVO-compliant enterprise LLM platforms like Langdock. Second, the digitization of processes in healthcare-related operations.

Experience

  • Professional development at Career Break
    Nov 2024 - Sep 2025 · 11 mos

    • Deep-dive into GenAI tooling: daily hands-on work with Claude, ChatGPT and Gemini; agentic development with Claude Code and Google Antigravity; built native macOS apps for structured content organization. • APAC tech immersion: extended stays across SEA mainly Singapore. Participated in regional tech community events including Google DevFest Singapore. Delivered small freelance engagements focused on GenAI adoption for small and mid-sized businesses.

  • Co-Founder · CTO (2021–2023), Head of SPV Management & Compliance (2023–2024) at heartstocks
    May 2021 - Oct 2024 · 3 yrs 6 mos

    Co-founder of a regulated blockchain fintech focused on tokenization of real-world securities (equity shares of underlying SPVs) for the DACHLI market. As CTO (10/2021–02/2023): • End-to-end development of the trading platform with an agile engineering team • Set up deployment, tokenization and lifecycle management of security tokens • Led regulatory registration under Liechtenstein's TVTG (Token and Trusted Technology Service Provider Act) • FMA reporting and regulatory communication As Head of SPV Management & Compliance (02/2023–10/2024): • Primary liaison with the Financial Market Authority (FMA) Liechtenstein • Led investor onboarding • Operational stakeholder management

  • Amazing Blocks (11 mos)
    • CTO
      Jan 2021 - Apr 2021 · 4 mos

    • Blockchain Lead
      Jun 2020 - Dec 2020 · 7 mos

      PoCs on-chain (Ethereum) and platform solution coordination.

  • SAP SE Student Trainee at SAP
    Oct 2018 - Dec 2018 · 3 mos

    Working Student for Infrastructure Optimization & Consolidation

  • IBIS Prof. Thome AG (2 yrs 8 mos)
    • Junior Consultant
      Oct 2016 - Aug 2017 · 11 mos

      • Implementation of the financial system in S4/HANA (new ledger) and installation of Fiori-apps • Quality management and supporting project handling of RBE Plus projects in cooperation with PriceWaterhouseCoopers

    • Freier Mitarbeiter
      Jan 2015 - Oct 2016 · 1 yr 10 mos

      • Customizing of SAP ERP for FI and FI-AA (priority: old ledger) as well as transaction of business processes and annual accounts operations