Dallas-Fort Worth Metroplex
Technology leader with a proven track record of leading high performing teams to deliver business value. Creative problem solver that drives results with a strong focus on customer, talent, digital and cloud. Building high performing teams, transformation initiatives, re-imagining customer experiences, leading software development and technology, influencing product strategy and leading agile teams to deliver value Demonstrating over 15 years of experience across banking, finance and retail industries Proficiency in multiple technologies including Java, JavaScript, Angular, React, Python, Kafka, NodeJS, Redis, Mobile-iOS, Android, React, Native, MongoDB, Java, Spring, PostgreSQL, Docker, Kubernetes, AWS, and Azure
Working with teams delivering best in class customer experiences across loyalty, quick commerce (7NOW), financial services, fuel, self checkout across multiple brands. My teams are also on an innovative journey to build a global convenience tech platform that helps transform 7-eleven stores globally.
I support multiple teams that build customer facing experiences using both open source and third party software. This includes mobile apps, POS, web, marketing, self checkout kiosks across both speedway and 7-Eleven banners (14000 stores). This includes loyalty programs, food/convenience delivery, fuel loyalty, payment wallets, mobile/self checkout and promotion/offer management. I also lead the strategic initiative to globalize technology for 7-Eleven across the 18 markets and 80000 stores.
Optimized the growth of the consumer auto lending business through steering optimal digital marketing functions to maximize client acquisition rate for the auto navigator platform. Strategize and executed multiple initiatives encompassing digital, keyword bidding, SEO optimization, email campaigns Notable Achievements: Maximized speed to market through building and implementing self-serve campaign pages for the marketing team to accelerate product launch Conceptualized and established a machine learning model focused on enabling marketing content to increase lead generation. Leveraged expertise in the integration of the CI-CD geared towards facilitating automated releases Functioned as the marketing technology senior manager responsible for designing comprehensive marketing tech platform while growing digital channels. Tools/Technologies: AngularJS, Content Management, Akamai CDN, AWS, Java, Spring-Boot, MongoDB, Python, Machine Learning, Django
Leading the entire digital transformation efforts focused on ensuring best in class omni-channel experience for mortgage customers. Exceeded expectations in establishing the technology team tasked with designing and launching customer-facing loan origination platform in the role of an engineering manager Progressed through the role and promoted to the senior manager of engineering championing the digital technology for the mortgage originations Notable Achievements: Reputed for stellar record in building and growing the digital technology team to a total of 40 employees Outperformed objectives in developing and deploying the industry’s first online-only mortgage pre-approval and pre-qualification experiences designed to allow clients to get prequalified within minutes. Championed the development of a website, mortgage calculators and lead generation funnels while increasing leads up by 4 times by implementing dynamic content management, single page experiences, A/B testing Achieved top 3 Google rank for mortgage rates and calculators through website optimization. Utilized email campaigns for structuring salesforce marketing cloud as well as established lead generation strategies enabling cross-sell opportunities with auto, bank and credit card customers Led efforts for creating compelling omni channel experience that streamlines the online mortgage application process for both clients and loan officers. Accelerated the speed to market and quality by devising and implementing CI-CD practice for the mortgage division Orchestrated the process of migrating multiple on-premise applications and services to the cloud on AWS Tools/Technologies: AngularJS, Java, Spring-Boot, AWS, Route53, Redis, Restful API, MongoDB, PostgreSQL, Selenium, JMeter
Conceived and developed the Capital one’s online banking platform for executing multiple functions encompassing transaction summary, bill pay, payments, money transfers, statements, notifications for bank and auto customers. Notable Achievements: Acknowledged for architecting and delivering key capabilities like auto loan payments, single sign-on, bill pay, money transfer in coordination with multiple pod teams in the role of an engineering manager Piloted the process of revamping and redesigning bill pay for bank clients Streamlined operations involving payment schedules through optimizing online capabilities for auto loan customers Spearheaded the ING acquisition process while also driving the efficient integration and migration of capital one auto loans Driving force behind the remodeling of the bill pay notifications/alerts platform Tools/Technologies: Java, Spring, Tomcat, Hazelcast, Oracle, Rabbit MQ, JSP
Led a distributed team to deliver large scale enhancements and integrations for the payments and treasury division at Bank of America.
Worked as software developer on various projects for Bank of America