Randy B.

QA at Phantom

Spain

About

Founder of Bitcoin Venezuela, doing humanitarian aid in Venezuela using Bitcoin, and creating a resilient censorship-resistant mesh network at Locha Mesh. Customer Support at MetaMask - ConsenSys, previously at Coinbase. Former translator in Electrum, lightweight bitcoin wallet. I tweet a lot @randybrito. I'm also known as rdymac or @btcven

Experience

  • Quality Assurance and Automation at Phantom
    May 2023 - Present · 3 yrs 2 mos

  • Advisor at Bitcoin
    Oct 2012 - Apr 2023 · 10 yrs 7 mos

    Educate, give support, contribute.

  • Founder at Bitcoin Venezuela
    Oct 2012 - Apr 2023 · 10 yrs 7 mos

  • Liquality (Remote · Remote)
    • Product Manager
      Sep 2022 - Feb 2023 · 6 mos

      Product management of the multichain self-sovereign browser extension wallet Liquality. Features prioritization, QA processes, issues triaging, and pair programming with the development team.

    • Head of Support
      Oct 2021 - Sep 2022 · 1 yr

      Head of the support team. Zendesk instance setup. Support engineers training. Responsible of customers' happiness throughout the while journey in a multichain self-sovereign browser extension wallet and non-custodial atomic swaps provider.

  • MetaMask (ConsenSys)
    • Senior Customer Experience Manager
      Jul 2021 - Oct 2021 · 4 mos

    • Support Engineer
      Apr 2018 - Jul 2021 · 3 yrs 4 mos