Lahore, Punjab, Pakistan
Experienced Professional with 12+ years in Learning & Development, Sales Trainings, and Retail operations. Skilled in designing and delivering training programs that enhance team performance. Strong in end-to-end training processes, including Training Needs Analysis (TNA), content development, Training delivery through KPIs. Expertise in managing Learning Management Systems (LMS) and delivering training through diverse formats. Highly organized in training logistics, budget management, scheduling, and producing post-training reports for management. I am proficient in conducting regional training, evaluating performance, and aligning training with business goals.
• Conducted Regional Training Programs and Store Visits to Evaluate Sales Team Performance. • Identified Key Strengths, Skill Gaps, And Areas for Improvement to Enhance Sales. • Collaborated With Department Heads to Perform Training Needs Analysis (TNA). • Assessed Store-Level Training Requirements to Support Learning & Development Initiatives. • Designed and implemented programs focused on both technical and soft skills. • Coordinated With Cross-Functional Teams to Align Monthly and Weekly Training Calendars. • Managed The Full Training Cycle as Per the Defined Plan. • Ensured Smooth Execution of All Learning and Development (L&D) Initiatives Across Regions. • Developed And Delivered Various Engaging Training Formats, Including E-Learning, Classroom Training, On-The-Job Training, Webinars, Workshops, And One-On-One Coaching. • Created Training Assessments And e-learning Content to Support Knowledge Retention. • Managed Logistics for Training Events, Including Venue Selection, Participant Coordination, Equipment Setup, And Post-Training Evaluations. • Evaluated Training Effectiveness Using Surveys, Assessments, And Performance Metrics to Ensure Roi on Training. • Generated Regular Reports on Training Operations and Outcomes for Management Review. • Issued Training Completion Certificates Upon Successful Course Completion. • Managed Training Budget, Ensuring Efficient Allocation of Training Resources. • Monitored Industry Trends and Integrated Best Practices in Employee Development. • Maintained Strong Relationships with Stakeholders to Leverage Existing Training Resources. • Oversaw Onboarding and New Hire Orientation Programs. • Managed And Enhanced the Organization’s Learning Management System (LMS) For Streamlined Digital Learning Experiences. • Tracked Training Participation, Progress, and Learning Outcomes Through LMS Tools.
▪ Managed client’s profile and services online. ▪ Monitored product performance and recommended product design changes. ▪ Evaluated the daily team progress to communicate progress and identify problem areas. ▪ Working closely with the product design so that the model executed as per the product plan and roadmap. ▪ Defined features and functionality within the roadmap, and ensured the product meets the needs of the clients.
▪ Responsible for Development of Trade Marketing Plans. ▪ Designed Planograms and Merchandising guidelines. ▪ Working closely with the customers to ensure displays are provided as per contract. ▪ Monthly reviews with all customers to ensure overall category, outlet, and chain‐wise revenue targets are achieved. ▪ Monitor competitor products, and marketing activities ▪ Develop monthly/annually forecasts and budgeting based on the market demands & consumer’s needs ▪ Ensure cross-functional alignment with all departments. ▪ Designed agreements for; • Prospect/Potential customers for new shelf space in the shop. • Negotiate with high sellers customers for existing/new shelf space to maintain market dominancy. ▪ Analyzed statistical data and reports; • Daily Sales Reports of all Areas • Store Wise Sales Reports (Key Account and Traditional Trade) • Stock Management Report (Available stock in Warehouse) • Asset management Report (Assets Deployed in Market) • Prepared Weekly Reports of Competitors Activities. ▪ Handled a new launch of brand. • Handled the launch forecasting / targets / sales / listing. etc. • Monitored daily sales and progress • Planed market visits with teams especially to make sure it’s on the right place ▪ Conducted trainings for; • New hires and scheduled trainings of all team members. • Planned individual training and group trainings. • Sales team, merchandising weekly/monthly training to ensure best in class execution ensures in the market.