Chennai, Tamil Nadu, India
* Delivery Lead with over 17 years of IT experience as Project Manager, Scrum Master, Tech SME working with several leading Banking clients in the UK, US and Japan in Cloud Security, Retail Banking - Account opening & Real Time Decisioning, Digital design and Payments * Known for Taking ownership and Leading from the front, Successful deliveries of large complex projects, Client partnership, Team engagement and Communication * Continuous learner. Certified in SAFe, Scrum, AI, Hyperscalers, RPA, among others * Give-back volunteer
Technical Delivery Manager for a large UK based Banking client. Cyber Security, SaaS Security Posture Management & Adobe Experience Manager (AEM) sites management domains. Project Management - Complex project execution, Budget management, Project Cost & Effort estimation, Project planning, Team management, Deliverables tracking, stakeholder management, RAID management. Scrum Master - Backlog and Sprint management, Continuous delivery and improvements, Team and Conflict management, Stakeholder relationships. People Manager - Talent management, Performance management, Emotional well-being, Career growth guidance Involved in CSR, PM community, account, industry and centre level initiatives
* Expanded role as Retail Credit Risk Portfolio lead for many projects - managing client satisfaction, resource planning and performance management, end to end Project setup - Responding to RFPs, Deal creation, Contract (SoW) management, Project code setup, resource hiring, onboarding and allocation, financial forecasting, monthly reconciliation and invoicing, RAID and Knowledge management. * Worked in various capacities from being a Grad Hire - Software Engineer to Tech Lead to Project Delivery Manager in Client billable roles at onsite and offshore for many FSS clients in UK, US and Japan. Responsibilities include - * Project Manager * Scrum Master * Change and Release manager * Tech Lead - Pega * Business Analyst * Developer Recognised with Awards for Excellence, RISE, REAP from Organisation and various Living Our Values awards from clients.
Worked as Scrum Master for a pod of 13 team members at offshore and onsite. Responsible for Agile adoption, all Scrum ceremonies conduct, facilitating team's delivery, for a Credit Lending related application in the Advanced Analytics Lending Credit division. Also was the Functional consultant/ Business Analyst collating requirements from internal Business stakeholders and external vendors like Equifax, Tsys, Accertify for future state application.
For an RT Decisioning Platform, contributed in various roles over several years * as the Platform SPOC engaging with all internal and external stakeholders to the platform, * was the Lead PEGA Development SME responsible for designing, building and deploying PEGA based bank's Current Account Opening Credit Risk Decisioning strategies and policies, * also worked as Business Analyst in co-ordinating all the Change Request requirements, engaging with external Credit Bureau teams like Equifax, * took care of Change and Release management in accordance with Bank's Change governance principles, implementation planning and providing continuous product support for future enhancements. Also worked for other projects/ applications with RBS client as * Pega SME for a PEGA version Upgrade project * ClearCase to BitBucket migration project * Business analyst/ Test team Manager for Additional mortgages application, * Front end developer using HTML, Javascript for a Branch Payments application * Service layer designer for two applications - Electronic customer review (Pre-sales) and Multi channel sales
Worked for Ministry of Trading Deutsche Bank Japan client as developer using Visual Basic, Macro, Oracle SQL.