Rami Rezk

Leisure, Travel & Tourism

United Arab Emirates

About

Customer Service Representative with 10+ years of experience in driving customer satisfaction . Increased overall customer satisfaction , proven track record in leisure, travel and tourism industry. To enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges. * Customer support * Customer service * Quality * Quality control * Hotels safety inspection with ( DRV ) * Guided Tours * Meeting Facilitation * Communications skills * Negotiation and Sales skills * Team Collaboration * Problem Solving Skills * Problem Management * Time Management * German & English ( Faculty of Languages alsun )

Experience

  • CEO at BTE
    Jan 2024 - Present · 2 yrs 6 mos

  • Hotel Representative at ODEON Tours
    Jul 2019 - Sep 2024 · 5 yrs 3 mos

  • Hotel Representative at MTS Globe
    Aug 2016 - Jun 2019 · 2 yrs 11 mos

  • Hotel Representative at Egyptian Travel Service (ETS)
    Aug 2014 - Aug 2016 · 2 yrs 1 mo

  • Tour Leader at Meeting Point Egypt
    Jun 2012 - Jul 2014 · 2 yrs 2 mos