Rami Michael Khoury;

Manager - Card Admin Quality & Control, Retail and Corporate Operations at QNB

Qatar

About

With nearly seventeen years of experience in Banking field; mainly in Cards Business (Credit and Debit); i consider myself an experienced asset to the field of Quality Assurance; Issuing and Acquiring; and Cards Management. Having been a major member of main quality assurance projects within the Electronic Banking Dept. and the exhaustive understanding of banking policy and procedures, enhanced my ability of analytical thinking and excellent negotiating skills. Working with a multi-ageing and multi-national pressurized environment; as well as comprehensive understanding of client confidentiality made me gain a lot of outstanding extra skills. I have an exceptional level of communication (Internal and External) as well as organizational skills, attention to detail and the capability to work with high accurateness. I have a high knowledge managing and monitoring the performance of our department employees.

Experience

  • Qatar National Bank Group (24 yrs 10 mos)
    • Head Quality Assurance & Business Support / EBD - CARDS
      Jan 2010 - Present · 16 yrs 6 mos

    • Supervisor Quality Assurance & Business Support
      Sep 2008 - Jan 2010 · 1 yr 5 mos

    • Issuance Senior Office
      Sep 2001 - Sep 2008 · 7 yrs 1 mo

  • HSBC (Amman - Jordan)
    • Credit Control & Administration Clerk
      Jun 1999 - Aug 2001 · 2 yrs 3 mos

    • Accounting / Admin. Clerk - Card Centre
      Jun 1996 - Jun 1999 · 3 yrs 1 mo

    • Operation Clerk - Card Centre
      Feb 1995 - Jun 1996 · 1 yr 5 mos