Beirut, Beirut Governorate, Lebanon
As a Business Analyst with hands-on experience across VOD, insurance, messaging, and collaboration platforms, I specialize in translating business needs into clear, actionable product roadmaps. I bring a hybrid background in business analysis, QA, and agile delivery, bridging the gap between stakeholders, designers, and development teams to ensure every sprint delivers value. Whether I’m writing BRDs, running sprint planning sessions, validating cross-platform releases (web, mobile, TV), or aligning UI/UX flows with product goals, I thrive in fast-paced, high-impact environments where ownership and collaboration matter. My approach is always user-first, process-driven, and outcome-focused.
• Act as the bridge between business stakeholders and technical teams by gathering, analyzing, and documenting requirements in detail. • Translate business needs into precise user stories, workflows, business rules, and acceptance criteria that guide development. • Collaborate daily with product owners, developers, QA, designers, and DevOps to align priorities, clarify requirements, and eliminate blockers. • Manage and refine Jira backlogs by creating structured, actionable stories that ensure smooth sprint planning and execution. • Conduct functional, regression, and UAT testing to validate features across web, mobile, and TV applications, ensuring they meet both technical and business expectations. • Support deployment processes by coordinating UAT, validating production releases, identifying risks, and ensuring stability before go-live. • Monitor and analyze product performance, track bugs, and work with teams to resolve issues and continuously improve user experience. • Contribute to faster and smoother deployments by reducing regressions, maintaining clear documentation, and ensuring alignment between business and technical teams. • Focus on delivering products that not only meet specifications but also optimize performance, reliability, and usability.
• Ensure the quality and reliability of web, mobile, and TV applications by designing and executing test plans, test cases, and test scripts. • Conduct functional, regression, integration, and UAT testing to validate features against requirements and business rules. • Collaborate closely with developers, business analysts, designers, and product owners to identify bugs early and ensure smooth delivery. • Document defects with clear steps to reproduce, prioritize them with the team, and track their resolution through Jira. • Perform cross-platform and cross-device testing to guarantee a consistent and optimized user experience. • Support deployment processes by validating builds in UAT and production environments, ensuring stability and readiness before release. • Help reduce regressions, speed up release cycles, and ensure applications meet high standards of performance, usability, and reliability.