Rami El-Khoury

Leader, Manager, Sales, Operations, Development, Customer Success

Palestinian Authority

About

An entrepreneur, sales leader, high-achiever and strategist, recognized throughout longstanding career for increasing revenues, managing portfolios and profits through expertise in business development, relationship building, and exceptional service follow up. Owning 16+ years of successful experience in driving company growth by building healthy relations (domestic/international clients, colleagues and key business partners), developing new portfolios/ projects and improving business performance.

Experience

  • BMW Palestine - Abu Khader Automotive (7 yrs 2 mos)
    • Senior Sales Manager
      Apr 2023 - Present · 3 yrs 3 mos

      Leading the sales team that is responsible for BMW, Mitsubishi Motors and Geely automotive brands.

    • Sales Manager
      May 2019 - May 2024 · 5 yrs 1 mo

      Significant Accomplishments: - Driving force behind heightened business performance and handpicked by to lead sales of their luxury brands and set the strategic roadmap for growth and expansion. Key Contributions: - Heading business development of automotive luxury brands – by developing and implementing strategies to drive up sales through aggressive plans and accurate sales forecasts. - Developing sales plans designed to assure achievement of agreed to volume, market share and profit objectives. - Analyzing market trends and tracking competitors’ activities, providing valuable inputs for fine-tuning sales campaigns, advertising and promotional activities whilst ensuring cost-effectiveness. - Propelling growth for company brands by developing structured sales management strategies, effective market penetrations and constant desire to achieve high ROI and expanded market footprint. - Directing the sales administration function, operational performance reporting, streamlining processes and systems wherever possible, and advising senior management on maximizing business relationships. - Utilizing all internal and external networks, resources available to achieve vehicle sales targets and wholly committing to the achievement of maximum customer retention and consistently high performance.

  • Sales Manager at MENA Investement - NISSAN Automobiles
    Jan 2018 - May 2019 · 1 yr 5 mos

    Significant Accomplishments: - Conceptualized innovative approaches/ strategies to acquire new and expand existing relationships by implementing new sales structures with the aggressive target of expanding sales by sales 7-12% by 2021 amidst challenging situations, tough competition and disrupted political conditions. Key Contributions: - Developed consultative approaches with customer-centric approaches that exceed all customer expectations, overseeing the large & strategic relationship that results in both immediate and long-term business payoffs. - Owned accountability & big picture strategy that builds businesses, drives mission, generates positive ROI, and measurable market leadership and growth all based on the foundation of customer needs. - Devised bespoke sales structure from the scratch and recruiting new staff, offering training and developing a standardized reporting platform to track sales progress and performance of staff. - Provided expert analysis and evaluation to client and market needs. Set aggressive KPIs and deployed action plans to accomplish these targets in addition to launching new models and offering competitive pricing along with financing tie-ups. -Fostered effective inter/intra-departmental communication, leading to improved sales conversions and superior customer delight experience. Collaborated with the finance department to design new financing strategies and with marketing departments to introduce creative campaigns that attract customers thus goal attainment. -Built healthy relationships and acquired new customers with ease. Prepared business plans, sales pipeline and developed forecast, quarterly targets while maintaining adherence to budgets. -Prepared summaries and monthly reports that are not limited to sales, the margin on new sales, number of proposals /opportunities pursued and awarded, number of new leads, client visits to strengthen the organizational capability of persuasively and professionally achieve business targets.

  • Founder at Barhoum
    Sep 2016 - Jul 2017 · 11 mos

    Significant Accomplishments & Contributions: - Recorded success in founding a small business entity which is an Arabic oven serving bread, manaqeesh and pastry in Al Bireh city, generated significant revenue from the business. - Instrumental in researching the business needs, learning the business, recruiting a team, sourcing equipment, studying recipes and launching the project. - Utilized professional capabilities and communication skills, transformed the small place into a small-sized company conducting deals with several restaurants and supermarkets. Rapidly entered the second phase -Barhoum and a new line in the kitchen.

  • Co Founder at Al Sunbula Bakery
    Nov 2015 - Jul 2017 · 1 yr 9 mos

    Significant Accomplishments: - Recorded success in founding a small business entity which is an Arabic oven serving bread, manaqeesh and pastry in Al Bireh city, generated significant revenue from the business. - Instrumental in researching the business needs, learning the business, recruiting a team, sourcing equipment, studying recipes and launching the project. Key Contributions: - Utilized professional capabilities and communication skills, transformed the small place into a small-sized company conducting deals with several restaurants and supermarkets. - Responsible for developing, implementing, strategies for revenue and baseline growth to gain market share that rapidly entered the second phase -Barhoum, another division and a new line in the kitchen - Instrumental in overseeing day-to-day operations including fast food and establishing a delivery line department, serving organizations, companies and individuals. - Drove productivity and growth, setting of goals and objectives, monitoring the performance of employees/division – marked a new chapter in my career in the Retail business by blending managerial, financial, logistics, and leadership skills.

  • Owner at Neonode Ltd
    Apr 2008 - Jul 2017 · 9 yrs 4 mos

    • Introduced the concept of IT-Rental. • Responsible for preparing offers and RFQs. • Responsible for financial management.