Raleigh, North Carolina, United States
Experienced Project Manager with a strong track record of solving complex problems and driving continuous process improvement. Passionate about building and leading high-performing, cross-functional teams to successfully deliver high-impact projects that drive organizational value. I bring a unique perspective to project management, shaped by diverse professional experiences. Known for my people-first approach, I excel at fostering collaboration, aligning stakeholders, and leading dynamic teams to achieve strategic goals.
-Developed the 2022 roadmap release plan to define the product vision for On-Prem and cloud native eDiscovery solutions. -Identified feature and process improvements through user research. -Coordinated collaboration sessions to support the science and engineering teams for product creation. -Conducted market research with competitive offerings in the digital forensics domain. -Spearhead a team of independent data annotators to train and improve Natural Language Processing (NLP) models in 8 different languages developed by Fortune100 companies. -Developed Regression Testing suite for new functionality targeting document upload and data search. -Conducted regular tests to measure precision and recall of extracting text from scanned documents.
-Improved manufacturing lead times for scheduled retail and export sampling design orders by 15% through a revamped plan forecast. - Led the sampling team of over 30 employees and conducted regular performance reviews - Instituted a tracking system for sampling orders to measure turnaround time. - Realigned business units for improved organizational efficiency.
-Facilitated daily reviews with the General Manager to discuss new business development metrics. -Successfully converted new business opportunities to the customer base. -Formulated a new service strategy based on insights from customer satisfaction results. -Studied competitive market offerings to formulate new pricing tiers.