Mumbai Metropolitan Region
🚀 Unlocking excellence through leadership 🚀 With nearly 2 decades of diverse experience spanning program and project management, agile methodologies, design thinking, business excellence, and BPM, I bring a wealth of knowledge, diverse experience, a bold advisor and a passionate continuous learner to excel in every endeavor. 🏢 My Journey So Far 🏢 I've had the privilege to contribute to renowned organizations, including: 🔹 LG Electronics: World renowned consumer durables company. 🔹 Bharti Airtel Ltd: World's 2nd largest telecom organization. 🔹 Tata Teleservices Ltd: India's disrupting telecom organization. 🔹 Reliance Industries Ltd: A Fortune 100 giant and India's largest private sector corporation. 📜 Credentials at a Glance 📜 I've earned certifications and has demonstrated expertise in various domains, including: 🔶 Certified SaFE Agilist 6.0 (scaledagile.com) 🔶 Certified Agile Coach (ICP-ACC) 🔶 Certified Professional Scrum Master (scrum.org) 🔶 Design Thinking Co-creator (IBM) 🔶 AWS Certified Cloud Practitioner (Amazon) 🔶 Certified Six Sigma Master Black Belt (ISI, Bangalore) 🔶 Lean Master Training (Kaizen Institute, Benchmark 6Sigma) 🔶 PRINCE2 Practitioner (QAI Global) 🔶 PMP Trained (iACT Global, Triumphsys) 🔶 Gold standard TBEM Assessor (Based on Malcolm Baldrige framework) 🔶 75+ online courses on LinkedIn learning and Lynda.com spanning Design Thinking, Scrum, Microservice Architecture, DevOps, AI/ML, Data Science, ITIL, and more. 🤝 What Sets Me Apart 🤝 I bring to the table a unique blend of qualities: ✨ Resourcefulness and Results-Orientation: I thrive in dynamic environments, delivering tangible results. ✨ Trainer, Coach and Mentor: trainer and facilitator for Agile, Scrum, Project Management, Six Sigma, Lean, BPM and low code development. Empowering teams by sharing knowledge and learnings is my mission. 🎓 ✨ Integrity and Professionalism: My commitment to ethics & professionalism sets the tone. ✨ Inspiring Personal Presence: I lead by example, fostering collaboration and innovation. ✨ Effective Communication: I bridge gaps & build connections. ✨ Strategic Decision-Making: I make informed decisions that drive success. ✨ Creative Problem-Solving and Design Thinking: Innovation is in my DNA. ✨ Quick Learning: Adapting to new challenges is my forte. 🔑 My Specialties 🔑 🚀 Program Mgmt || Agile Development || Project Mgmt 🚀 Design Thinking || Low Code Dev 🚀 Lean || BPMS || 6 Sigma || Process Excellence || Kaizen || CSAT || NPS 🚀 PRINCE2 || Change Mgmt 🚀 Innovation || Knowledge Mgmt || Training || Auditing
PMO, Program Manager, Agile Coach, Scrum Master, Project Manager, Digital Transformation, Product Management, Continuous Improvement, Operations Management, IT PMO, IT Operations, Application SDLC, User Journey, Value Stream Optimization
Started as BPMS Lead as part of BPM CoE under Governance and Integration. Soon became part of PM COE (Central IT Team).
MBB & Process Lead (DGM) for all BU's as part of Corporate BE&T Team, leading a team of Quality Managers.
Head Operational Excellence (DGM) as an EC member for WBO Circle across all lines of business - DTH, Mobility, Telemedia and Airtel Money.
Triple hatting with role of Development Quality Engineer, Line Quality Engineer and Service Quality Engineer for Commercial Air Conditioners. Led B-grade development of LG's first telecom Air Conditioners. Got India's first NABL accreditation for an AC testing lab.