Raipur, Chhattisgarh, India
I am a dedicated and performance-driven professional with experience in customer service, data management, and aviation security. I take pride in delivering high-quality work, learning new skills quickly, and adapting to dynamic environments. I began my career as an intern, where I self-learned Corel and management software, building a strong foundation in technical and administrative work. I then worked as an MIS Executive on the BBNL Project, where I enhanced my expertise in MS Office, data handling, and client coordination. My ability to resolve client issues efficiently helped me build strong professional relationships and improve service delivery. In addition, I have 1.5 years of experience as a Customer Service Representative with Airtel, where I handled customer concerns, provided effective solutions, and contributed to sales by promoting new connections. This role strengthened my communication, problem-solving, and customer engagement skills. I am also AVSEC certified and have successfully completed the Screener Test, demonstrating my commitment to aviation security standards and safety protocols. Alongside this, I have developed skills in data analytics using AI tools, including prompt engineering and Power Automate, allowing me to improve efficiency and streamline processes. I am now seeking opportunities in the cruise ship industry, where I can contribute my customer service expertise, security awareness, and adaptability to deliver exceptional guest experiences while maintaining high safety standards. I am eager to grow, take on new challenges, and be part of a dynamic international team.
-Handling data as analyst -Leading a team as leader