Istanbul, Türkiye
Junior Software Engineer with experience in C#, Node.js, Python, and SQL, focused on connecting technical solutions with business impact. Brings over five years of background in PR and operations, with strong negotiation and client management skills. Solid understanding of macroeconomics, banking, and financial markets. Trilingual in English, Turkish, and Arabic. Currently learning semiconductor fundamentals and seeking internship or junior opportunities in Machine learning, LLM, or the semiconductor industry.
Managing exclusive client operations within the ultra-luxury environment of The Peninsula Istanbul. High-End Client Management: Serving an elite international clientele (VIPs and business leaders), ensuring world-class service standards. Trilingual Operations: Utilizing fluency in English, Turkish, and Arabic to manage bookings and communications for global guests. Crisis Management: Handling complex requests and operational challenges with discretion and professionalism.
Managed front-of-house operations and guest relations at a premium service provider located inside the Mandarin Oriental Hotel. Guest Relations: Acted as the primary point of contact for international guests, utilizing fluency in Arabic, Turkish, and English to bridge language gaps. Service Excellence: Maintained the rigorous service standards required by a 5-star hospitality environment, ensuring high customer retention. Operational Support: Developed strong negotiation and sales skills while managing daily appointment logistics in a fast-paced setting.