Chandigarh, Chandigarh, India
- Plan and manage corporate events, webinars, and conferences. - Coordinate venues, vendors, and budgets. - Develop promotional strategies with the marketing team. - Oversee logistics and ensure smooth on-site operations. - Collect feedback and analyze event success. - Align events with business goals and collaborate with stakeholders
Describe product and service details to customers to provide information on benefits and advantages. Maintain accurate and current customer account data with manual forms processing and digital information updates. Training PTE and IELTS Students with efficient spoken English. Evaluate customer information to understand issues, evaluate solution eligibility and effectively deploy strategies. Deliver exceptional training and hands-on motivation to team members to enhance service delivery approaches and boost customer satisfaction. Provide company information and policies to customers upon inquiry and answered questions via phone, email or online chat. Compile feedback from customers and submitted recommendations to management regarding [Type] processes, promoting satisfaction in future interactions. Update account information in each customer's record to keep data accurate.