Rajina Sapkota

Front Office Associate at Courtyard by Marriott Mahabaleshwar

Mahabaleshwar, Maharashtra, India

About

As a dedicated and highly organized Front Office Associate, I bring a passion for delivering exceptional customer service and managing administrative functions with efficiency and attention to detail. With 1 year of experience in fast-paced environments, I excel in creating a welcoming atmosphere for guests, ensuring smooth day-to-day operations, and supporting team success. My expertise includes handling multi-line phone systems, scheduling, processing documentation, and maintaining office supplies. I am skilled in managing customer inquiries, coordinating appointments, and maintaining confidentiality while fostering strong relationships with guests and internal teams alike. I pride myself on being a proactive problem solver and an adaptable team player. My excellent communication skills and ability to stay calm under pressure allow me to handle various tasks simultaneously and contribute to the overall efficiency and success of the front office. Key Skills: - Front Desk Operations - Customer Service Excellence - Multitasking & Time Management - Data Entry & Document Management - Conflict Resolution Looking forward to connecting with professionals in the industry and contributing to efficient office operations and outstanding customer service.

Experience

  • Front Office Associate at null