United Kingdom
I lead AI product initiatives by combining strategic thinking with hands-on technical execution. Currently Senior AI Product Manager at Finova, shaping AI-driven solutions for the UK's mortgage and savings technology market whilst pursuing a Global MBA in Digital & AI at Warwick Business School. I don't just strategise about AI—I build it. I design and execute proof-of-concepts using Python, LangChain, and LLM frameworks to validate ideas quickly, then translate insights into production-ready features. My current exploration, VouchAI, is an algorithmic trust platform that audits production ML models for demographic bias and maps findings to regulatory frameworks (EU AI Act, NIST AI RMF, ECOA)—demonstrating my commitment to responsible AI in regulated industries. At PortSwigger, I founded and scaled the Product function from scratch, transforming an engineering-led organisation into a product-led company serving 80,000+ users globally. I contributed to AI exploration initiatives, delivered 40% faster order fulfilment, and established product practices across a 70-person organisation. My background spans product leadership in cybersecurity, retail transformation at J Sainsbury's (200+ person teams), and utilities. I hold an ICF Diploma in Integrative Coaching and certifications in agile transformation (SAFe SPC, ICAgile, CSM, CSPO). What drives me: building AI products that solve real problems whilst maintaining high standards for fairness, transparency, and impact.
Leading AI-driven product strategy and delivery for the UK's leading mortgage and savings technology supplier, combining strategic roadmapping with hands-on technical prototyping. Key Responsibilities & Impact: AI Product Strategy & Leadership: Shaping AI product vision and roadmap across decisioning workflows for mortgage and lending platforms; contributing to department-wide AI capability building and product maturity initiatives Rapid Prototyping & Technical Validation: Designing and executing AI proof-of-concepts using Python, JavaScript, LangChain, OpenAI APIs, and vector databases to explore feasibility and unblock decision-making; experimenting with LLM prompts, embeddings, RAG pipelines, and agentic architectures End-to-End Product Delivery: Running structured discovery (user interviews, workflow mapping, constraint analysis) to validate user and business needs; defining success metrics and working with engineering teams to ship high-quality AI features to production Cross-Functional Leadership: Communicating complex technical concepts to non-technical stakeholders; influencing senior leadership through demos, data-driven recommendations, and clear documentation Responsible AI Champion: Establishing ethical AI guidelines, governance frameworks, and transparent AI practices across product development Team Development: Coaching and mentoring product managers to raise AI capability and product excellence across the department Current Focus Areas: Generative UI concepts for financial services workflows Lead scoring and prioritisation frameworks for AI opportunities Agentic AI applications and MCP-based architectures AI education materials for product and design teams Personal AI R&D: VouchAI - algorithmic trust platform auditing ML models for bias and regulatory compliance (EU AI Act, NIST AI RMF, ECOA)
Commercial Efficiency: Optimised critical B2B internal workflows (e.g., Salesforce), reducing the sales closure cycle by 30% (measured by average deal duration). Operational Excellence: Streamlined complex invoicing and fulfilment processes, reducing average order processing time by 40% and improving cash flow visibility. AI Strategy: Designed and delivered internal AI bootcamps to build organisational AI capability, translating business needs into precise technical requirements.
Organisational Scale: Built the entire Product function from the ground up, establishing the operating model and successfully transitioning seven professionals into product roles. Strategic Discipline: Embedded robust product methodologies (e.g., SVPG) by implementing OKR adoption and delivering executive-level presentations and coaching. Technical Roadmap (AI): Acted as interim PM, creating an AI experimentation roadmap that enabled successful LLM evaluations and Proof-of-Concept progression.
Product Strategy & Vision: Owned the end-to-end strategy and on-time roadmap execution for the flagship security tool, serving 80,000+ users globally. Customer & Market Fit: Led product discovery cycles from conception to launch, utilising customer interviews and telemetry data to ensure product-market fit (measured by user satisfaction metrics).
Scrum Master, BeyondTrust (Feb 2020 – Aug 2020): Facilitated Pi planning and ART synchronisation within SAFe to reduce inter-team dependencies and improve delivery alignment. Lead Agile Coach, J Sainsbury’s (Aug 2019 – Nov 2019): Implemented agile practices across 200+ people, improving delivery efficiency and achieving cost savings. Scrum Master and Agile Test Lead, National Grid (Jul 2017 – Feb 2018): Built the roadmap, release cycles, and training program to deploy CRM and deliver infrastructure transformation successfully. Senior Test Engineer, NewVoiceMedia (Aug 2015 – Dec 2016): Tested and resolved escalated support issues for a CTI-integrated product on the Salesforce CRM platform. QA Analyst, Redweb (Nov 2011 – Jul 2013): Assisted Product Management with resolving customer support issues and developed a Responsive Design framework.