San Francisco Bay Area
I am a progressive, vision-driven, strategic engineering leader leveraging expertise in delivering large-scale high-transaction enterprise solutions. Expertise in front-end web applications, cloud services and infrastructure, frameworks, architecture, operations and product design. An expert in spearheading, innovative, continuous improvement and transformative change initiatives with significant business value. Demonstrated success working with business partners to identify, develop and execute optimal technology solutions. Able to challenge conventional thought, offer unique perspectives and conceive innovative solutions. Core competencies/areas of expertise include: - Recruited and developed global teams of 50+ (domestic, India, China, Mexico and East Europe) development and operations teams (engineers, QA, PGM, designers, techpubs) with Directors and managers reporting to me. - In-depth understanding of architecture and design of large-scale high availability web service platforms such as a stock trading platform. - Successful track record of defining strategic and innovative corporate-level initiatives which have had a major impact on the company with enthusiastic stakeholder buy-in and relentless focus on execution. - Entrepreneurial and comfortable in a fast-moving, results-driven environment in small and large organizations. - Led change initiatives with direct responsibility to improve customer satisfaction scores. - Have presented at several industry conferences and have received corporate awards and patents.
Driving overall engineering strategy and operations to deliver business outcomes. Leading central ownership of tools, processes, and execution for all engineering programs. Overseeing AI strategy for engineering productivity and managing centralized DevOps and SecOps teams. Responsible for strategy and business operations of a multi-thousand-member engineering organization, including analytics, business metrics, quarterly reviews, annual planning, budgeting, headcount. Collaborating with cross-functional stakeholders, including Product, Customer Support, Finance, Legal, and HR, to ensure alignment and successful execution.
- Led completion of large-scale cloud migration from AWS to GCP, ensuring seamless transition for millions of users and safeguarding hundreds of millions in revenue. - Defined and implemented the engineering execution framework, establishing Rhythm of Business meetings and execution reviews to align cross-functional teams. - Drove Infrastructure & DevOps reliability initiatives, overseeing post-mortems, incident management, and SRE best practices to contribute towards 99.999% uptime goals.
Led the technical program team in delivering Google’s inaugural air-gapped private cloud service offering tailored for secret and top-secret workloads. - Managed a proficient team of 15+ members, orchestrating the hardware, software and timely delivery of all GDC releases. - Established robust cross-functional engineering and product interlocks across various Google Cloud divisions, including Networking, Storage, Runtimes, Databases, Data & Analytics and Vertex AI. - Successfully fostered partnerships with Google Public Sector, ensuring the platform's delivery and attaining accreditation for operation. - Spearheaded the review and execution of all essential programs pivotal for the successful launch of the air-gapped offering. - Oversaw the Rhythm of Business execution interactions within the GDC organization. - Collaborated closely with Google Public Sector to develop a comprehensive compliance package, facilitating accreditation to operate. - Led customer engagement initiatives for the deployment and operation of the air-gapped offering for numerous clients worldwide. - Directed program lifecycle processes and execution strategies, resulting in the delivery of releases annually. Additionally, managed hardware New Product Introduction (NPI), conducted horizontal programs, and developed reliability and operability measures. - Drove annual planning and headcount requests, as well as allocation for the organization, ensuring alignment with strategic objectives and resource optimization.
Responsible for Edcast engineering globally for development, QA and DevOps teams (~200 members). Edcast LxP (Learning Experience Platform) is a multi-tenant SaaS solution hosted on AWS and GCP supporting over a million users and many tenants. We use an agile-based SDLC, doing roles every 3 weeks to update the platform features. We leverage Terraform scripts with Docker/Kubernetes for pure cloud-based software infrastructure and deployment. As part of the executive leadership team, I lead the company’s Demand-to-Production stream (engineering + product) to shorten the sales cycle, get customers onboard faster and then increase usage and adoption for customer success! Champion ideas and initiatives with customers to contribute and align to the product roadmap. Partner with the various cross-functional teams (ie product management, UX, customer success and support) to develop and deliver on roadmaps. Work closely with customer success to improve outcomes.
Directed revamping of technologies for the stockplan trading site, developed core central frameworks for the technology stacks and led innovation for cloud-hosting and chatbots. - Oversaw domestic, Indian and East European offshore engineering teams. - Shipped multiple major and many minor customer releases. Gathered clear requirements, forecasting capacity, hiring, and relentless focus on execution to deliver on customer commitments. - Delivered a fully responsive site supporting 1+ million users with several thousand transactions per hour, in 17 translated languages (including Right-to-Left Hebrew), with WAVI compliance and mobile web view support, all via a single code base. - Defined, sourced, negotiated, managed and participated in technology, DevOps, Security and Datacenter infrastructure installations. Managed relationships with meya.ai, Google’s DialogFlow, SDL and GitHub. Process definition with Atlassian bitbucket, and blue-green deployments. - Increased operational efficiency by significantly reducing the time for triaging of customer issues from days to literally minutes. All logs are streamed via FileBeat to Kafka and indexed in Elasticsearch. Developed chrome debugger and Zipkin web UI to provide live dashboards to visualize microservices in operation real-time. - Led the evaluation of E*TRADE technology stack deployment to on-prem cloud model using Docker and Kubernetes with fully functional features and operational parity to our internal datacenter deployment. - Led the innovations labs initiative to deliver chatbots to our customers. - Managed the corporate translation budget.