Addis Ababa, Ethiopia
I am a Computer Science graduate currently working as a Test Administrator and IT Support professional at Eagle I Consultancy and Tech PLC. I have experience supporting technical operations, troubleshooting system issues, and assisting users in professional environments. Currently, I am studying Cisco CCNA to build strong skills in networking, routing and switching, IP addressing, subnetting, and network troubleshooting. I am passionate about growing my career in Networking, IT Infrastructure, and System Administration. I am a fast learner who enjoys improving technical skills through hands-on practice, Packet Tracer labs, and continuous self-learning. I am looking for opportunities where I can grow as an IT and Networking professional while contributing to organizational success.
• Provided IT support and technical assistance for daily operations • Assisted users with troubleshooting hardware, software, and system-related issues • Supported test administration activities and ensured smooth operational workflow • Performed basic computer and network troubleshooting tasks • Assisted with system setup, maintenance, and technical coordination • Maintained professional communication and problem-solving in fast-paced environments • Supported technical operations while improving networking and IT infrastructure knowledge