Union City, California, United States
I am a senior global executive with over two decades of experience building and scaling modern education and services businesses. Currently, I lead Education at MongoDB, where I oversee the strategy and delivery of learning programs that reach over one million learners each month—including customers, partners, and developers around the world. As the learning landscape transforms with AI, we’re using LLMs to deliver innovative, personalized learning experiences. Prior to MongoDB, I led global education initiatives at Oracle, where I managed digital training solutions, instructor-led programs, customer success and renewals. My expertise includes: - 20+ years leading and growing global education businesses at scale - Executive leadership managing teams in 12+ countries - Driving cross-functional go-to-market (GTM) enablement with Support, Consulting, Sales, Marketing and Customer Success teams - Building modern education offerings for AI, digital, virtual, in-person, blended, and in-app experiences - P&L ownership in customer success and renewal sales - Expansion into commercial, partner, higher education, and emerging markets - Growing awareness through PR, analyst relations, global events, keynotes, and campaigns - Increasing adoption through SEO, AEO and AI/LLM optimizations
Enabling 1M learners a month through 4 departments: -- MongoDB University: Creating a modern digital learning experience for all MongoDB external audiences including content development, certification, systems, operations and go to market initiatives. -- Documentation: Oversee team that builds all product documentation for MongoDB. -- Academia: Outreach programs to Universities and Higher Education institution to drive MongoDB adoption among educators and students. -- MongoDB Press Books - new line of technical and thought leadership books.
Led a team that creates new and modern digital education offerings for Oracle's 110 cloud services, provides live and online delivery of these offerings worldwide and also drives usage and renewal sales. With over 500 releases per year across Oracle’s SaaS, PaaS and IaaS offerings; customers, partners and employees need modular training solutions and certifications to stay current. The learning subscriptions provide a full ecosystem of training including content, environments, gamification, coaching services, knowledge checks and certification. Solutions address implementation, administration, project team and end user training needs. The team of instructors deliver content worldwide across multiple formats. The customer success and renewals team drive usage and renewals to create a continuous learning experience. Delivered new capabilities in cloud training across all line functions including: • Content Development • Delivery • Customer Success • Renewals • Training Formats • IT Environments • Certification • Cloud Sales Enablement • Partner Training and Channel Development • Working with other Service lines including Support, Consulting and Customer Success.
Manage global content, marketing, digital development and operations functions for a combined customer, partner and internal education line of business at Oracle. Organization delivers all education offerings for a business worldwide training 250,000 students every year. Team includes 225 people and a $20M budget.
Managed sales support, operations and readiness functions for 320 sales reps worldwide in 14 call centers.
Managed global marketing and product rollout functions for Oracle’s 500 education courses.
eJigsaw was an IT search engine that featured 22,000 IT products and services from 7500 vendors. The vision was to create a “Google for IT” where customers can quickly identify and evaluate IT solutions based on their needs. Company made money by posting ads from IT vendors and also by passing leads and pre-qualified RFPs to vendors.
Managed all online programs for partner marketing and channel sales worldwide for Oracle's 17,000 partners.