United States
Salesforce Lead Consultant with 10+ years of experience in Salesforce Development, Administration, CPQ, Revenue Cloud, Sales Cloud, Service Cloud, and Experience Cloud. Hands-on experience in Apex, LWC, Flows, REST APIs, Platform Events, integrations, automation, and CI/CD deployments using GitHub/Copado/Gearset. Worked on end-to-end Quote-to-Cash implementations including product rules, price rules, discount schedules, approvals, amendments, renewals, and contract lifecycle processes. Certified in Salesforce Admin, PD1, PD2, CPQ, Agentforce, AI Specialist, and AI Associate.
Salesforce Lead Consultant working on enterprise Salesforce implementations across CPQ, Revenue Cloud, Sales Cloud, Service Cloud, and Experience Cloud. Responsible for designing and developing scalable Salesforce solutions using Apex, Lightning Web Components, Flows, validation rules, approval processes, and REST API integrations. Worked on Quote-to-Cash processes including product rules, price rules, discount schedules, approvals, amendments, renewals, and contract lifecycle workflows. Collaborated with business teams, architects, QA, and deployment teams to gather requirements, deliver enhancements, support production releases, and improve overall Salesforce platform performance.
Worked on Salesforce Sales Cloud, Service Cloud, and Financial Services Cloud enhancements for banking and financial services users. Developed Apex classes, triggers, Lightning components, Flows, validation rules, reports, dashboards, and secure integrations using REST/SOAP APIs. Supported data migration, user access, production deployments, and platform improvements while working with business users and technical teams.
Worked on Salesforce retail CRM solutions supporting customer service, case management, sales processes, and internal business workflows. Built Lightning Web Components, Apex logic, automation flows, approval processes, and custom reports to improve user productivity. Supported integrations, deployment activities, defect fixes, and enhancements across Sales Cloud, Service Cloud, and Experience Cloud.
Worked on Salesforce healthcare and life sciences CRM solutions with focus on Service Cloud, Sales Cloud, reports, dashboards, user access, and automation. Configured objects, fields, page layouts, record types, permission sets, validation rules, flows, and approval processes. Supported business users, production issues, data updates, testing, and release activities.
Supported Salesforce administration and development activities for retail business processes. Worked on user management, profiles, permission sets, reports, dashboards, workflow rules, process automation, custom objects, and data management. Assisted with requirement gathering, testing, documentation, and deployment support for Salesforce platform enhancements